About our Company:

Founded in 2019 by Toronto-based producers Svetlana Dvoretsky (Show One Productions) & Corey Ross (Starvox Entertainment), Lighthouse Immersive is the first entertainment company developing multiplex venues featuring large-scale events and exhibitions using interactive digital media.

The signature property of Lighthouse Immersive, Immersive Van Gogh Exhibit, opened on July 1, 2020, in Toronto with a Walk-Thru and Drive-In version to meet the ongoing restrictions and guidelines associated with the COVID-19 pandemic. Immersive Van Gogh was the first major art exhibit to open since the onset of the pandemic and sold over 220,000 tickets in four months with gross sales of over $9 million to a core audience of 24-44-year-olds in Toronto and quickly became the #1 selling show worldwide on Ticketmaster’s Universe platform. Since opening in Toronto, Lighthouse Immersive has expanded to 20 markets in North America, selling over 3.25 million tickets.

Our Mission:

To deliver a high-end, engaging experience that exceeds expectations and becomes the patron’s most memorable time out. We see a world where art is a part of people’s everyday lives, and as a member of our team, you are a valuable part of making this a reality.

What you’ll get to do:

The Shift Supervisor will take control of the operational functions of the Immersive exhibit, including scheduling, opening and closing the venue, ensuring the timely operation of the exhibit and implementing the safety procedures and protocols put in place by Immersive Lighthouse USA to ensure the safety of staff and patrons.

The Shift Supervisor duties may include, but are not limited to:

• Opening and/or closing the exhibit
• Ensuring company policies are followed.
• Scheduling the shifts, making sure all the key positions are covered during the breaks at the rotation schedule
• Providing leadership and direction to all employees.
• Resolving customer issues to their overall satisfaction.
• Checking the performance of duties by the exhibition hosts at their positions constantly throughout the shift
• Training new staff members
• Motivating employees and ensuring a focus on the mission
• Preparing and presenting employee reviews.
• Participating in all meetings required by the management
• Implement the health and safety procedures put in place to protect staff and patrons
• Delegating duties at the beginning of each shift
• Completing tasks assigned by the MOD accurately and efficiently.
• Other duties as assigned

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Night shift
• Weekend availability

COVID-19 considerations:
All customers and employees must follow and adhere to all COVID policies and procedures outlined by the company and local government.

Experience:

• Management: 2 years (Required)
• Shift management: 2 years (Required)
• Events management: 2 years (Required)