Description

The Department of Corrections is seeking a highly motivated and qualified individual for the role of Health Services Manager 1 for the Airway Heights Corrections center located just outside of Spokane, WA. This is a full-time position with a day shift schedule.

The Health Services Manager 1, under the direction of the senior Health Services Manager, will establish, implement, and manage an innovative and comprehensive health care delivery system composed of integrated programs in compliance with state and federal law, applicable Collective Bargaining Agreements, and/or standards for close/maximum, medium, and minimum security level offenders in a correctional facility. Effectively and efficiently provide a health care delivery system which includes primary, secondary, and tertiary care. Supervise and manage inpatient hospital services and outpatient services which includes scheduled and emergency care, nursing, dental, mental health, pharmacy, radiology and laboratory services, patient health records, custody, and related support services.

A Completed Application Packet Will Include:

• A detailed resume
• A cover letter
• Three professional references

Applications will be reviewed as they are received. The hiring authority reserves the right to offer the position at any time during the recruitment process. It is to the applicant's advantage to apply as early as possible.

Duties

• Provides leadership and effective management of medical, inpatient and outpatient care, dental services, pharmacy and radiology services, including custody, patient health records, and other support services to offenders in an adult corrections facility.
• Ensures fiduciary responsibility and effective management of state resources.
• Participates in the development of the health care budget and building programs; maintains adequate supplies and equipment; maintains on-site inventory controls; requisitions supplies for centralized sources in the approved method; assures appropriate disposal of hazardous waste. Ensures the emergency medical carts and emergency response equipment supplies are maintained.
• Ensures health services operations and personnel practices are aligned with agency policy and applicable Collective Bargaining Agreements. Supervises and coaches other health services supervisors in managing personnel and in application of agency policies and Collective Bargaining Agreement articles.
• Serves as liaison among health services program, custody, and other program managers in coordinating services to offender populations, and assists with resolution of security and program issues.
• Participates in local institution and statewide safety and security inspections; reports inadequacies; works collaboratively to address problems.
• Conducts and participates in regular monthly drills. Provides input on and evaluates the effectiveness. Subject to emergency assignments to help with security in the event of an inmate disturbance, civil disturbance, or natural disaster.
• Oversees the health services operational readiness for scheduled and unscheduled inspections and audits from the Department of Health, Board of Pharmacy, Department of Corrections (Emergency Response, PREA, Safety, Pharmacy, and Operations audits), and any other government regulatory agency.

Qualifications

Required Qualifications:

• Associate's Degree involving major study in health services or related field; OR
  Three (3) years of supervisory or management experience in an acute or ambulatory health care system.
• Analysis - Uses data and information in a clear and rationale thought process to access and understand issues, evaluate options, form accurate conclusions and make decisions. Identifies key facts, understands the nature and relationship between data elements, recognizes underlying principles or patterns in an array of data, determine if additional data should be collected. Uses judgment and critical thinking in the absence of clear guidelines to draw conclusions about further action.
• Observation and Inspection - Critically observes and inspects people, conditions and the environment to detect problems. Acutely aware of critical details, alert and attentive when performing other work, understands normal conditions and constantly compares the current status to the norm to identify subtle changes and incremental deviation, makes informed judgment about when a change in current status must occur and determines appropriate action. Uses insight to identify contributing and mediating factors. Understands that documentation and other forms of communication cause others to understand and take appropriate action.
• Decisiveness - Makes timely decisions without sacrificing quality even under ambiguous circumstances or when data is limited. Recognizes when a decision must be made and moves forward, delegates decision making authority, appropriately advocates for important patient care objectives, and finds common ground and solutions among diverse interests

Desired Qualifications:

• Master in Health Administration or Master in Business Administration/Master in Public Administration with a Health Services Administration concentration.
• ACHE certification a plus.
• Minimum of two years managing/overseeing a health care delivery system to include inpatient or outpatient care.
• Prior health care administration in an adult correctional environment.
• Knowledge of quality management practices; QA/CQI experience.
• Strong working knowledge of all WACs, RCW, State, Federal law, ACA Standards, DOH-DPC Standards, the Offender Health Plan, personnel resource guidelines, CBA’s, and labor relations.

Supplemental Information

Please Include A Minimum Of Three Professional References With Your Application:

• The Department of Corrections defines a professional reference as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies.
• If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates.
• Phone number AND email address are required for all professional references.

What We Offer:

• As an employee of the Department of Corrections, your work-life integration is a priority. Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation. Besides comprehensive family insurance for medical, dental, and vision, these perks also may include:
  • Remote/telework/flexible schedules (depending on position)
  • Up to 25 paid vacations days a year
  • 8 hours of paid sick leave per month
  • 12 paid holidays a year
  • Generous retirement plan
  • Flex Spending Accounts
  • Dependent Care Assistance
  • Deferred Compensation and so much more!

Additional Information:

• The mission of DOC is to improve public safety. For additional information about the agency, please visit doc.wa.gov.
• A background check including criminal record history will be conducted prior to a new hire. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
• Employees may work directly with or in close proximity to incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply.
• We are committed to maintaining a drug and alcohol-free work environment, and our employees are expected to comply with all state and federal laws.
• Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
• Animal care projects are a common component of most Washington State prisons, including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
• Tuberculosis (TB) is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days of the date of hire. When positive tests result, further information, testing and treatment may also be required. Employment is not contingent upon test results.
• If this position is included in a Union Shop, employees will be required to become members within thirty (30) days of employment.
• Requires respirator medical evaluation questionnaire, fit testing, training, and use of respiratory protection as required by the WA Industrial Safety & Act standards. Refer to WAC 296-842 to learn more.

We Are Committed To Hiring Individuals Who Possess Core Diversity Competencies:

• Foster a positive attitude and openness toward the ever changing social and cultural makeup of the workplace.
• Work effectively with people of different perspectives, abilities, disabilities, races, religions, ages, lifestyle preferences and social, ethnic, and cultural backgrounds.
• Respectfully acknowledge people's differences and recognize these differences as important and valuable.
• Promote inclusiveness.
• Be culturally sensitive and appropriate.
• Respect and value diverse backgrounds and traditions.

DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity diversity, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability, or the use of a trained guide dog or service animal by a person with a disability.

For questions about this recruitment, or to request reasonable accommodation in the application process, please email zenon.mateyka@doc1.wa.gov or call at (509) 290-7123.
For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6388.