Service Line Operations Manager

Full Time
Remote
Posted
Job description

Job Description

Service Line Operations Manager Job Summary

The Clinician eXchange (TCX) is a medical technology consulting staffing and research firm headquartered out of Parsippany, NJ. We are seeking an energetic, enthusiastic, and entrepreneurially minded Service Line Operations Manager to oversee and enhance all aspects of our service line operations. This includes project planning, coordination and management, communicating and screening candidates, and going the extra mile to ensure overall exceptional customer experience. We are NOT looking for job seekers; rather, we want professionals who yearn to impact long-term change in an antiquated industry with a progressively minded company. The ideal candidate will have 3+ years of operations/project management experience, working in a fast-paced environment and exudes the following characteristics: tenacity, resourcefulness, problem solving prowess, creativity, passion, and is selfless by nature.

Job Responsibilities and Duties

The Service Line Operations Manager will be primarily responsible for all activities related to satisfying the expectations of our clients and clinical consultants as well as our operational team. We are growing rapidly, have room for advancement and love new ideas. We enjoy our work and would like to add a team member with a similar perspective. These responsibilities include but are not limited to:

● Project workflow management

● Data analytics

● Research

● Performing various administrative duties

● Client support functions

● Communicating with clients and candidates

● Performance Excellence.

The candidate will be highly considered if they can showcase experience with the following programs:

● Microsoft suite (esp. Excel)

● Google suite (Slides, Docs, Drive)

● Smartsheet

● Hubspot (or similar CRM/database software)

The ideal candidate must have the following traits / characteristics to be considered for this position:

● An entrepreneurial spirit with a “whatever it takes” attitude

● A tenacious work ethic in pursuit of continued excellence

● A team-player that is coachable and can adapt to any circumstances

● A desire to contribute to all facets of the organization and collaborate with all team members

● A desire to seek continued personal growth while helping the organization achieve new heights

● A selfless ability and desire to focus on helping the organization achieve operational excellence

● An ability to think outside of the box and prioritize activities according to the needs of each circumstance

● Resourceful problem-solving skills with an ability to persevere through any challenge

● Consistently self-motivated and can be self-managed

● Ability to learn fast and react fast

● Exceptional multi-tasking capabilities

● Superior organizational skills

● Be a high-energy-performer with an ability to thrive in a fast-paced setting

Requirements:

● Candidates must have their own high-speed internet connection in a designated personal office-space

● 3+ years of operations/project management experience

Preferences:

● BS/BA Degree in Business or a related field is a plus

Job Type: Full-Time REMOTE

Start Date: On or around 4/15/23

Job Type: Full-time

Pay: $45,000.00 - $48,000.00 per year

Benefits:

  • Flexible schedule
  • Paid time off

Schedule:

  • 8 hour shift

Supplemental pay types:

  • Bonus pay

People with a criminal record are encouraged to apply

Experience:

  • Project management: 3 years (Preferred)
  • Operations: 3 years (Preferred)

Work Location: Remote

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