Service Advisor: Express

Full Time
Austin, TX 78757
Posted
Job description

Being a First Texas Honda Express Service Advisor provides you with the opportunity to be a part of a thriving, engaging, and positive atmosphere. As an advisor you will create an experience that leaves the client satisfied by meeting and surpassing their expectations. Your role will require you to maintain an organized process while satisfying multiple customers, clearly communicating, managing priorities, and following up resulting in satisfied and loyal customers. Our department's core values: Integrity, Mentorship, Passion, Accountability, Courage, and Teamwork.

Our Express Advisors are sure to keep our customers happy while getting their car through the shop and back on the road as quickly as possible. They also create the right expectations and provide outstanding service, in the busiest of times and in the slowest of times.

Responsibilities include but are not limited to:

  • Professional
  • Customer service oriented
  • Driven in sales AND customer satisfaction
  • Excellent with communication skills
  • Prompt
  • Ready to put in long hours
  • Willing to work Saturdays and evenings
  • Must have held a valid driver's license for at least 1 year
  • Must be at least 18 years of age to be considered

Compensation

  • Commission + Bonuses
  • $20/hour training pay for the first 3 pay periods

Hours:

  • Shifts range between the hours of 7:00 am - 7:00 pm Monday - Saturday, with a 5-day workweek
  • Weekend availability required

CAG is proud to be an equal opportunity employer. We are committed to building a diverse, equal, and inclusive workplace and our recruiting process reflects this commitment.

As a forward-thinking, adaptive, and supportive company, we seek others who care about providing a transformational environment where everyone has a voice and opportunities to succeed. We encourage all interested candidates to submit an application.

Core Values:

Transformational Not Transactional - Be Transformational

1. We do what we say we're going to do

2. We encourage and support each other

3. We're committed to continuous growth

4. We're all goal-setters

5. We promise to be mentors/mentees

6. We create and are part of high-performing teams

Benefits

The Continental Automotive Group is an equal opportunity employer and a drug free workplace.

All Continental Automotive Group Full-Time Employees Receive:

  • Employer Paid Dental Insurance
  • Employer Paid Life Insurance
  • Employer Paid Medical Insurance
  • Employer Paid Health Savings Account Contribution
  • Employer Paid Wellness Clinic
  • Employer Paid Flu Vaccinations Every Fall
  • Employer Percentage Matching for 401k
  • Employer Paid Parental Leave
  • 5 Paid Bereavement Leave Days/Year for immediate family members (after 60 days)
  • 14 Paid Time Off Vacation Days/Year (60 days - 3 years)
  • 19 Paid Time Off Vacation Days/Year (3 - 7 years)
  • 24 Paid Time Off Vacation Days/Year (7+ years)
  • Annual Christmas Bonus Based on Tenure
  • Annual Christmas Party
  • Annual Employee Appreciation Dinner
  • Employee Vehicle Purchase Program
  • Employee Discounts on Collision Repair, Parts, and Service
  • Bi-Weekly Pay Periods, Paid on Fridays
  • Holidays: Thanksgiving, Christmas & New Years
  • Employer Paid Lunches Every Saturday
  • Employer Paid Lunches/Dinners - Special Occasions (Blood Drives, Birthdays, Awards, etc.)
  • Access to In-House Insurance Agency
  • Access to In-House Marketing Agency
  • Voluntary Life Term and Whole Insurance
  • Voluntary AFLAC Supplemental Coverages, Voluntary Vision plan, Pet Insurance, and Legal Shield
  • $200 Donation to Charity of Your Choice with Approval

We strive to take excellent care of our employees, so that they will strive to take excellent care of our clients!

CAG is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 220-0988.

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Referral program
  • Vision insurance

Day range:

  • Monday to Friday
  • Weekend availability

Shift:

  • Day shift

Work Location: In person

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