Job description

If you enjoy working with older adults, caring for and talking with them, learning from their stories and seeing them smile, this is the job of a lifetime. At Freedom Pointe at The Villages, you can jump-start a senior living career or build the one you have. You’ll grow, advance, and gain knowledge in senior services — one of the fastest-growing career fields in the country. Top Workplaces USA recognizes the LCS company culture and employee engagement, making Freedom Pointe at The Villages an employer of choice.

At Freedom Pointe we value our staff. We offer medical benefits for both part-time and full-time staff members, training pay, holiday pay and shift differential pay for Clinical Staff. Staff members are eligible for their children to enroll at the A-rated Villages Charter School.

In addition, we offer a great employee recognition program based upon the 10 Hospitality Promises. We give recognition awards for Employee of the month and Perfect Attendance.

Many roles in the community may require that we ask about your vaccination status. This could include MMR, chicken pox, hepatitis, flu and COVID-19 vaccine status. Please note that all employees are required to provide proof of COVID-19 vaccination, or apply for and receive an approved exemption, as a condition of employment.

Daily Pay is available!

GENERAL SUMMARY:

The Server Person is responsible for table service in the Community dining rooms.

Essential Job Duties:
1. Sets tables and maintains workstations in proper order.
2. Takes orders, provides service, and requested items both graciously and courteously.
3. Clears dishes from tables during and after meal service.
4. Answers pertinent questions about menu items.

Other Duties:
1. Assists in maintaining a high level of customer service for our residents and their guests.
2. Assists with dish washing and distribution of clean dishes if needed.
3. Maintains safe and sanitary conditions in work areas.
4. Maintains acceptable standards of personal hygiene and complies with department dress code.
5. Completes all assigned cleaning tasks.
6. Attends in-service training and education sessions as assigned.
7. Performs specific work duties and responsibilities as assigned by supervisor.

HOSPITALITY FOCUS:
The Freedom Pointe at The Villages Community fully embraces a culture of hospitality. To that end, we include the following hospitality promises as a guide for our interpersonal interactions with residents, co-workers, and guests:
1. We greet residents, employees, and guests warmly, by name and with a smile.
2. We treat everyone with courteous respect.
3. We strive to anticipate resident, employee and guest needs and act accordingly.
4. We listen and respond enthusiastically in a timely manner.
5. We hold ourselves and one another accountable.
6. We embrace and value our differences.
7. We make residents, employees and guests feel important.
8. We ask, “Is there anything else I can do for you?”
9. We maintain high levels of professionalism, both in conduct and appearance, always.
10. We pay attention to details.

WELLNESS FOCUS:
The Freedom Pointe at The Villages employees are expected to promote a healthy community culture for all residents and employees. This is a whole-person approach to health and wellness which includes eight dimensions of wellness: Emotional, Environmental, Health Services, Intellectual, Physical, Social, Spiritual and Vocational. Through these efforts we can ensure and exceed residents’ wellness needs relating to their mind, body, and soul, which may also have a positive effect on the employees, as a result.

QUALIFICATIONS:
1. Ability to understand and follow instructions in English and communicate effectively.
2. Experience waiting tables in a hotel, restaurant or club with fine dining preferred; will train.
3. Ability to interpret and explain menu, refer, or answer questions, coordinate meal service process and understands requests.
4. Ability to work in close cooperation with residents, guests, visitors, families, supervisor, and peers. Requires courtesy, tact and graciousness.

PHYSICAL REQUIREMENTS/WORKING CONDITIONS:
Works indoors; must be able to stand/walk for 100% of the work day; must be able to lift and carry up to 20 lbs. independently; must be able to push and pull bus carts weighing up to 50 lbs. independently; must be able to bend, stoop, reach, and balance frequently throughout the work day. Must be able to see, hear, and speak.

Many roles in the community may require that we ask about your vaccination status. This could include MMR, chicken pox, hepatitis, flu and COVID-19 vaccine status. Please note that all employees are required to provide proof of COVID-19 vaccination, or apply for and receive an approved exemption, as a condition of employment.

Job Types: Full-time, Part-time

Pay: $12.50 - $13.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Experience:

• Serving: 1 year (Preferred)
• Restaurant experience: 1 year (Preferred)

Work Location: One location

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