Tipico is an energetic, passionate, bold tech company, and we love sports! Tipico has recently expanded to the US market, establishing offices in Hoboken, New Jersey and Denver, Colorado. We are driven by our core values: passion, progress and trust. Our goal is to build the best possible mobile sports betting product in the industry, in order to amplify the emotions of millions of sports fans every day. Let’s Make This Interesting ™

Please note: this role is located in our Hoboken, NJ office; we work off a hybrid model and come into the office 2 days per week.

The Salesforce Administrator is responsible for maintaining and enhancing Tipico’s Salesforce environment.This includes user management and training, creating apps, custom objects and custom fields as well as reports and is achieved by constant contact with business stakeholders and exceptional teamwork. Key duties and responsibilities include:

• Manage day to day requests such as creating new users, roles and profiles, permission sets, reports, queues, and views in our Service Cloud environment
• Communicate with key stakeholders in our Online and Retail business branches to identify business needs and integrate new functionalities.
• Gather requirements for new business processes and suggest best practice solutions by collaborating with other Salesforce Admins
• Stay up to date with major Salesforce releases and proactively suggest new features or functionality to improve processes
• Monitor and troubleshoot standard integrations into our org
• Proactively highlight areas of improvement and collaborate with respective stakeholders during implementation
• Educate users of Salesforce and understand their pain points. When delivering a task always focus on high user adoption

• 4+ years' experience working in a Salesforce Admin/Developer role
• High level of Communication; This role requires direct verbal communication with Stakeholders and Teams.
• Strong analytical and problem-solving skills
• 2+ years' experience with LWC and Aura components
• Experience with CRM tooling such as Data Loader and Workbench
• Experience building and maintaining processes and flows with some familiarity with converting workflows
• Knowledge of data visualization tools
• Highly organized with the ability to multitask and prioritize
• Ability to communicate with all levels of the organization

What's in it for you:

• Work in an environment where you, your work and ideas matter and have an impact.
• You will be a be part of the newest and up and coming USA online iGaming and sports betting companies in the market.
• Work in a new and young business with high growth potential.
• Build your own success story together with us.
• Work with self-organized, self-responsible and entrepreneurial employees.
• Start-up feeling, backed-up by a leading European sports betting house. We are a high-volume business and are taking off in the US!
• Competitive salary, Medical, Vision, Dental Benefits, Unlimited PTO, and more

Potential salary for this position is $120,000 - $170,000 + additional compensation