Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant.

LSF is looking for a talented Receptionist II who wants to make an impact in the lives of others.

The schedule for this role is Monday - Friday 8:30am - 5:00pm.

Purpose & Impact:

Answers busy switchboard directs calls, takes messages, and greets clients and visitors. Performs office functions as requested for the Refugee Employment Program and Immigration.

Essential Functions:

• Open and close the building lobby.
• Provides front desk administrative support in the office building lobby.
• Serves visitors by greeting, welcoming, and directing them appropriately.
• Notifies company personnel of visitor arrival.
• Answer, screen, and forward incoming phone calls while providing basic information where needed.
• Informs visitors by answering or referring inquiries.
• Directs visitors by maintaining employee and department directories.
• Maintains security by following procedures and monitoring visitor logbooks.
• Keeps a safe and clean reception area by complying with procedures, rules, and regulations.
• Maintains confidential records, when necessary.
• Monitoring and notifying Supervisor when office supplies are needed.
• Check mail, distribute mail, apply appropriate outgoing postage to mail and send out mail at the end of the day.

Other Functions:

• Perform additional administrative duties, as assigned.

Physical Requirements:

• Ability to work in a fast-paced environment.
• Use of telephone and computer over long periods.
• Able to present a professional image over the telephone and in person.
• Ability to lift up to 20 pounds.
• Bending and lifting may be required.

Education:

Must possess a High School Diploma.

Experience:

Administrative and/or clerical support experience in a professional office or setting.

Skills:

• Knowledge of Windows applications such as Microsoft Word & Excel.
• Knowledge of general office operating, and administrative procedures.

Other:

Must demonstrate sensitivity to our service population’s cultural and socioeconomic characteristics and needs.

Principal Accountabilities:

• Reports to Employment Specialist III, Manager III, and Director IV.
• Secretarial and/or administrative support to the agency.
• Effective working relationship with staff members.
• Adhere to LSF Personnel policies and procedures.
• Work with multiple agencies within one building.

Why work for LSF?

LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization.

Amazing benefits package including:

• Medical, Dental, and Vision
• Teladoc (24/7 online access to doctors)
• Employee Assistance Program (EAP)
• Employer paid life insurance (1X salary)
• 13 paid holidays + 1 floating holiday
• Generous PTO policy (starting at 16 working days a year)
• 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement
• Tuition reimbursement

Lutheran Services Florida embraces diversity, equity, and inclusion in all business practices. LSF is proud to be an equal opportunity employer.