Job description
About Mixpanel
Mixpanel is a leading product analytics software company, currently helping the world answer 81 million product questions every year. Our pioneering event-based tracking solution gives product teams the ability to gain insights into how to best acquire, convert, and retain their users across web and mobile platforms.
Powerful, flexible, and easy-to-use, Mixpanel enables teams to learn from their user data and innovate rapidly in creating winning products. Today, we serve nearly 7,000 paying customers through seven offices globally in our quest to provide the most in-depth product analytics that everyone can use and trust.
About the Team
At Mixpanel, we're a design-forward company, and our interface and ease of use are why customers choose Mixpanel over alternatives. As a Senior Product Designer on the Growth team, you will play a vital role in helping new users get up and running with Mixpanel—whether they have a data background or not.
We're a tight-knit, collaborative group from a wide range of backgrounds who love combining research, data insights, and peer feedback into a user-centered process. You'll work closely with Product and Engineering to decide what we build. Then you'll research, refine and remove (less is more) until you've landed on something that genuinely helps our customers. You'll be given the space to do great work and supported by teammates who sweat the details.
Responsibilities
- As an individual contributor on the Growth team, you'll own the early Mixpanel product experience, shaping customers' impressions of Mixpanel during their critical first month. Using various design techniques, you'll work through this problem space from beginning to end.
- You'll impact our company strategies for activation and engagement by turning analysis into ideas, designing workflows, and delivering detailed interactions to bring them to life.
- You'll scope roadmap features alongside your Product, Research, and Engineering counterparts. You'll then decompose and sequence the work to achieve measurable outcomes.
- You'll partner with User Research to validate concepts, evolving what we know about those who try Mixpanel on their own.
- You'll partner with Customer Success to identify and smooth out friction areas where there might be an over-reliance on customer support help.
- You'll share work with Brand designers to ensure continuity across the entire signup and free trial journeys.
- You'll pull from a variety of workshop approaches that bring out the best input from other team members.
- You'll use and evolve Mixpanel's design system, Semaphore.
What Are Someone Initial Projects?
- How might we get users up and running with pre-built reports and dashboards? We plan on improving our out-of-the-box templates and bundling metrics that matter.
- How might we help Mixpanel users share their work with teammates? We want to turn dashboard Creators in Mixpanel into data advocates within their team.
- How might we help users joining existing teams get familiar with their data? We plan to experiment with on-boarding approaches for Viewers of reports and dashboards.
We're Looking For Someone Who Has
- You've been a product designer for a several years and are experienced working on digital products people depend on daily.
- Your UI polish is consistently strong, requiring only minor adjustments and critiques. You're trusted by peers to ship consistently exceptional work. You're a model for reliability in your execution.
- You have a penchant for data and can utilize analytics tools to understand how your designs affect people at scale. You know how to extract insight from successful and unsuccessful experiments, learn, and identify what you could do differently in the future.
- You manage your workload proactively, suggesting solutions to competing demands. You anticipate issues or requirements on projects and can work through ambiguity with people on your team.
- You communicate clearly and openly with your peers. You clearly frame problems and justify decision making.
- You're a terrific empathizer and can share in someone else's experiences by imagining what it would be like to be in that person's shoes.
More About Our Design Team
- Meet the Design team in Figma
- Semaphore Design system
- Mixpanel Design blog
- How we run remote design critiques at Mixpanel
- Mixpanel company values
Compensation
The total target compensation (TTC) for this full-time position is $178,650 - $218,350 across the United States. This amount includes base compensation and variable compensation in the form of either a company bonus or commissions. Variable compensation type is determined by your role and level. This position is also eligible for equity consideration and other benefits including medical, vision, and dental insurance coverage. You can view our benefits offerings here.
Our salary ranges are determined by role and level and are benchmarked to the SF Bay Area Technology data cut released by Radford, a global compensation database. The range displayed represents the minimum and maximum TTC for new hire salaries for the position across all of our US locations. To stay on top of market conditions, we refresh our salary ranges twice a year so these ranges may change in the future. Within the range, individual pay is determined by experience, job-related skills, qualifications, and other factors. If you have questions about the specific range, your recruiter can share this information.
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Benefits and Perks
- Comprehensive Medical, Vision, and Dental Care
- Mental Wellness Benefit
- Generous Vacation Policy & Additional Company Holidays
- Enhanced Parental Leave
- Volunteer Time Off
- Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break
*please note that benefits and perks for contract positions will vary*
Culture Values
- Be Open: When knowledge becomes open, we can come together as a team to collaborate around a shared purpose
- Customer Focus: Our customers' success is our success
- Lead Change: Everyone at Mixpanel has the capacity to make an impact on the business
- Results Oriented: Driving results in a measurable way ensures we stay focused on the highest impact initiatives
- One Team: We can't win without each other
Why choose Mixpanel?
We're the leader in product analytics and have raised $277M from prominent investors like Andreessen-Horowitz, Sequoia, YC, and Bain Capital. Over the years, we've seen a spike in our leading indicators—signups and weekly active users—which have directly translated to revenue growth. Recently, we secured a $200M Series C growth investment from Bain Capital to accelerate our product development, expand our reach to customers, and more. Our award-winning teams make our continued growth possible by finding creative solutions to ever-changing challenges with scaling, reliability, design, and service. Today, we're the only company single-mindedly focused on enabling the world's most innovative companies to use data to uncover insights about their customers to build better products.
Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter—our people, our customers, our partners—out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We've immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.
Refer a Friend!
Refer a friend through the Mixpanel Non-Employee Referral Program and you could receive a one-time referral payment up to $3,000! The program is open to persons unaffiliated with our business to assist Mixpanel in attracting, hiring, and retaining the very best talent. To submit a referral, please complete this form.
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