About Us:

Dyson is a global technology enterprise. We’re growing fast and our ambition is huge – more categories, more locations and more people. Dyson launched in the US in 2002, and since then operations have grown exponentially. Our US headquarters is based in Chicago's Fulton Market neighborhood with additional offices located in Aurora, Illinois and Ann Arbor, Michigan. We also have employees working in field sales, our service centers, and in our growing number of Dyson Demo Store’s across the country.

About the Role:

Dyson is looking for an Instructional Designer to join our Customer Service Learning & Development Team. The ideal candidate will be an individual contributor primarily responsible for designing highly impactful learning solutions for companywide audiences. You will assess, design, develop and evaluate high visibility blended learning curricula, learning courses and performance support tools to support an enterprise-wide audience at Dyson. You will also provide thought leadership on learning industry best practices, innovative design methodologies and tools to drive engaging learning experiences that enhance our Dyson team member capabilities.

What You’ll Do:

• Design, build and deliver as needed instructionally sound (ADDIE; AGILE) curriculum journeys, courses, programs, and other educational resources (video; ILT, web course, virtual) that result in the development of skills and abilities
• Develop course outlines, documentation, assessment strategies and maintain instructional design direction and development though all phases
• Apply effective learning methodologies to analyze and evaluate the integrity and audience appropriateness of instructional approach, materials and intended delivery methodology
• Filter incoming training and learning requests, scope the project, create a delivery timeline, and work collaboratively to determine the best method for delivering the training
• Conduct learning assessments to determine scope, audience and the most effective, engaging learning activities and course design that aligns with Dyson goals, operating principles, and competencies
• Provide direction and leadership in concept development; analyze needs, tasks, learning environment and develop learning objectives and requirements
• Design curriculum for face-to-face and virtual learning sessions using creative, innovative, and evidence-based approaches; develop storyboards for e-learning and videos
• Develop dynamic, experiential learning session designs, including macro designs based on content, and training scripts
• Produce best-in-class blended learning materials, including print, web-based courseware, gamification, micro-learning, social, etc.
• Facilitate (ILT, webinars, VILT, etc.) learning solutions
• Utilize virtual and web-based solutions (tools; resources) fostering the development of online based learning programs. (Storyline, RISE, etc.)
• Collaborate with Subject Matter Experts to bring expertise to design, develop and implement courses and other instructional resources
• Employ assessment and evaluative instruments ensuring the measurement of impact using industry standard criteria such as the Kirkpatrick Model
• Evaluate and analyze participant feedback and key metrics within a specific program or content areas to measure the effectiveness of deliverables in meeting business goals; make recommendations for continuous improvement
• Position may require travel (up to 25%)

About You:

• 3+ years of professional instructional design and learning strategy experience, e.g., coursework in experiential leadership, management, functional and performance skills.
• Proficient in Adobe Creative Suite – Captivate, InDesign, Photoshop
• Proficient in Microsoft Office Suite – Word, Excel, PowerPoint, Outlook
• Proficient in Learning Management Systems administration
• Bachelor’s Degree in Instructional Design, Business, Education, Communications, or related field
• Excellent verbal and written communication skills
• Ability to work and communicate constructively with all levels of the organization (Department leaders, managers, individual contributors, learning peers)
• Highly proficient in time management, organization, planning and prioritization
• Ability to work in a fast-paced environment and maintain focus on key priorities despite conflicting demands

Benefits:

US FT Benefits Package

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.