It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

This is a temporary F/T position for up to 6 months.

Please note that CNI is closely monitoring Executive Orders and will be following any final decisions or mandates regarding the COVID-19 Vaccination as a federal contract provider.

SUMMARY

The Computer Operator II (Printing Services) processes scheduled routines that present few difficult operating problems (e.g., infrequent or easily resolved error conditions). In response to computer output instructions or error conditions, this worker applies standard operating or corrective procedure, refers problems that do not respond to preplanned procedure, and may serve as an assistant operator, working under general supervision.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Essential duties and responsibilities include the following. Other duties may be assigned.

Responsible for the integration of CNI Core Competencies into daily functions, including: commitment to integrity, knowledge/quality of work, supporting financial goals of the company, initiative/motivation, cooperation/relationships, problem analysis/discretion, accomplishing goals through organization, positive oral/written communication skills, leadership abilities, commitment to Affirmative Action, reliability/dependability, flexibility and ownership/accountability of actions taken.

Monitors mainframe systems print queue to initiate printing. Monitors in-house print queue and work bins set up of jobs and printing using High speed state of the art printers and software requiring minimal labor support.

Operates all equipment including but not limited to high-speed laser printers, large format printers, impact printers, color printers and scanners.

Applies knowledge for setting up print jobs, scanning and proper document destruction. Including those requiring special setup of forms, fonts, signatures, merges.

Helps others within the department; and provides regular training, mentoring and guidance on an as-needed basis.

Performs reprint and corrections of jobs from servers or printers as needed on a daily basis.

Utilizes scanners to produce digital copies of documents for retention purposes. Scanned documents will be stored on Alto server, various local, network, and cloud storage devices.

Quality checks all work verifying that it is correct and of acceptable quality. Jobs are reviewed on a job-by-job basis.

Ensure all jobs are delivered according to instructions.

Loads printers with appropriate paper or forms. This may require moving of pallets of paper and lifting of boxes weighing up to approximately 50 pounds. These functions may be performed daily.

Applies knowledge as needed for basic maintenance and cleaning of machines. Such as adding toner, fuser oil, staple wire, ribbons, paper, removal of paper jams and cleaning of machine as needed.

Inventories printing supplies such as paper, ribbon, toner, developer, tape binds, GBC, fuser oil, film, etc. to be done bi-weekly and order placed to appropriate government personnel as needed.

Logs calls for printer maintenance and document purpose of call and action taken by vendor as needed.

Collecting and distributing print and scan jobs for customers as needed.

Reading and following work instructions and policies necessary for processing jobs.

Destruction of media as needed.

Promotes and encourages a culture of compliance with all applicable rules (federal, state, local, Federal Acquisition Regulations, Code of Federal Regulations, Prime Contract requirements, etc.) for themselves and the company as a whole. Fosters an environment in which they will report any violations or reasonably suspected violation of CNI policy, FAR, and/or CFR and are comfortable discussing the myriad compliance, conflict, FAR, CFR, etc. issues that arise during the performance of a government contract.

EDUCATION / EXPERIENCE

High school diploma or general education degree (GED) and a minimum of one (1) year of Printing experience. Proficient in Microsoft Word and Microsoft Excel.

CERTIFICATES / LICENSES / REGISTRATION

Must be able to obtain government security clearance.

JOB SPECIFIC KNOWLEDGE / SKILLS / ABILITIES

Knowledge and understanding of the tools, concepts, practices and procedures related to an IT Help Desk Support environment.

Basic knowledge and ability to troubleshoot computer hardware/software issues.

Excellent verbal and written communications skills with fluency in the English language (other languages welcome).

Exceptional customer service skills with ability to respond to requests in a professional, helpful and timely manner.

Ability to use tact in handling difficult individuals and/or situations.

Detail-oriented with ability to accurately log incident tickets in a ticketing software system.

Ability to effectively work both independently and in a team environment for the successful achievement of goals.

Flexible with ability to work a variety of shift assignments, including overtime and during inclement weather conditions.

Ability to be reliable and punctual.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

#INDCNI

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!