We are looking for a dynamic and experienced Senior Admissions Advisor to join our team at Joyce University. The SAA uses the CRM to contact prospective students via telephone, e-mail, text messaging or in person as well as interview, qualify and enroll potential students. The SAA will exhibit superior customer service skills and professionalism through the communication channels with prospective students. The SAA will assist in training the Admissions team in sales and related admissions content.

WHAT’S IN IT FOR YOU:

• A generous self-directed PTO policy
• Paid holidays
• 401k with employer match
• Medical, dental, and vision insurance
• Fully paid short term disability
• Long term disability
• Dedicated professional development
• World-class continuing education assistance

WHAT YOU DO EVERYDAY:

• Communicate in a timely manner with prospective students through personal contact over the phone, email, or text; keep appointments with the prospective students
• Build rapport and professional relationships with prospective students to determine career goals and program fit and to assist through the enrollment process
• Show excellent communication skills in working one on one or a group setting and in presenting trainings
• Be accountable for daily, weekly, and monthly outcomes and meet conversion rate goals at the direction of Admissions leadership
• Tour prospective students and/or groups through campus
• Interviews prospective students and completes enrollment paperwork in an accurate and timely manner
• Maintain accurate data in the CRM
• Follow up with prospective students to ensure completion of the necessary forms and documentation for enrollment
• Attend trainings and admissions meeting weekly and as needed
• Assist and attend Stich-in Events
• Lead and/or assist the Director of Admissions with Admission’s trainings and mentoring of Admissions Advisors, and new hires, as needed
• Work on Admissions special projects as needed
• Attend and actively participate in school functions, including but not limited to: receptions, marketing events, graduations, orientations, in-service training, advisory committees, etc.
• Other duties as assigned

WHAT YOU’VE ACCOMPLISHED:

Preferred education

Associates or Bachelors

Required experience

4-5 years Higher Education Admissions

EQUAL EMPLOYMENT OPPORUTNITY POLICY:

Joyce University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.