Senior Account Manager
Job description
PowerA, a division of ACCO Brands, USA LLC., is a leading third-party gaming accessory brand, and one of the fasting growing companies in the industry. We’re made up of many unique individuals who come together for one purpose: to build the most innovative accessories for the world’s most popular interactive entertainment platforms. We partner with industry giants such as Microsoft, Sony, Nintendo, Activision, Pokémon, and more. You can find our products at most major retailers in North America, Europe, Australia, and Latin America.
Job Summary
The Sr. National Account Manager for Amazon is responsible for driving growth and ensuring positive customer experience on Amazon for the PowerA brand. The ideal candidate has a proven track record of leading share growth initiatives, managing an account P&L, and operating Amazon businesses with strong seasonality and product technology transitions.
Responsibilities
- Drive growth on Amazon and deliver a positive customer experience
- Develop and oversee the cross-functional execution of strategies that lead to growth in share and profitability by focusing holistically on the key drivers of Amazon sales
- Define Amazon Advertising strategy to enable larger business plan. Engage with internal and external agency stakeholders on relevant briefs. Monitor performance and optimize campaigns accordingly
- Manage the launch of products, ensure pages are retail ready, track results from pre-order to post launch, and make real-time changes to push product velocity higher
- Audit and optimize the post-paunch product catalog for Amazon
- Enhance current skus portfolio and optimize product detail pages and customers experience by improving copy, A+ Content, etc.
- Managing relationships and maintain strong communication with Amazon, customers and internal PowerA and ACCO Brands team
- Coordinate with internal Amazon team members to execute overall strategy
- Working closely with the Sr. Director Amazon Sales and Strategy to strategically drive decision-making and oversee the resolution of technical issues to ensure successful marketplace performance
- Develop a deep understanding of PowerA products
- Professionally communicate with Amazon team to help resolve issues, gather, and organize required information, and provide exemplary customer service
Qualifications
- Bachelor’s degree in business or a related field from an accredited university, or an equivalent combination of education and experience
- 10+ years experience in Account Management
- 10+ years experience managing ecommerce marketplaces for consumer brands
- 6+ years experience with Amazon Seller or Vendor Central
- 5+ years of experience in managing E-Commerce Sales, including experience in collaborating with Amazon and other Internet retail sites
- Experience in industries with seasonal peaks and planned product transitions
- Deep understanding of the Amazon business model, including both Vendor Central and Seller Central platforms
- Knowledge in the discipline of online commerce, from discoverability to shopping experience to customer retention/ repurchase strategy
- Experience in managing Amazon site of different countries, i.e., Mexico, Canada
- Experience in collaborating with international team members.
- An analytical mindset to solve problems, connect complex ideas and think outside the box.
- Proficiency in analyzing data with the ability to manipulate large data sets
- Excellent written and verbal communication skills in English
- Proficiency using Excel, ASANA, and Google Workspace (G Suite) applications
Salary Range: $200,000 - $210,000 OTE (On-Target Earnings)
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About Us:
You know our brands. You love our brands. You just may not know they are ours.
If you have touched a PowerA® gaming controller, a Five Star® notebook, a Swingline® stapler, a Quartet® dry erase board, or a Kensington® computer mouse, you have touched part of ACCO Brands Corporation. With annual revenues of over $2 Billion, ACCO Brands (NYSE: ACCO) designs, markets, manufactures and sells branded academic, consumer and business products globally. The power of our brands, our unmatched global customer reach, and our strategic market strengths put us in a position to achieve global leadership and growth. We're proud of our long history of industry leadership and innovation and are focused on delivering exceptional value to our customers by providing unique, cutting-edge, branded products.
Apply and build a successful future with ACCO Brands.
Click here to learn more about our employee benefits.
More information about ACCO Brands, the Home of Great Brands Built by Great People, can be found at www.accobrands.com.
Equal Opportunity Employer
At ACCO Brands, we are committed to providing an environment of fairness and mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, religion, age, sex, sexual orientation, gender identity, marital status, national origin, physical and mental disability, veteran status, and any other characteristic protected by applicable law. ACCO Brands believes that a diverse and inclusive work environment is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
AODA
Accommodation for applicants with disabilities will be provided in all parts of the recruiting process as required under the ACCO Brands Canada AODA policy. Applicants are asked to make their needs known in advance.
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