Security Officer-Public Safety

Seeking a skilled Security Officer. Is that you?

Work location: Texas Health Rockwall 3150 Horizon Road Rockwall Tx, 75032

Work hours: PRN-As needed

Department highlights:

• Officers who work together to get problems solved.
• Opportunities for advancement.
• Great benefits of working as a security officer.
• Uniforms provided.

• Comprehensive training as well as ability to work outside site as needed

Texas Health Resources is one of the largest faith-based, nonprofit health care delivery systems in the United States and the largest in North Texas in terms of patients served.
Texas Health has 25 acute-care and short-stay hospitals that are owned, operated, joint-ventured or affiliated with the system. It has more than 3,800 licensed beds, more than 21,100 employees of fully-owned/operated facilities plus 1,400 employees of consolidated joint ventures and counts more than 5,500 physicians with active staff privileges at its hospitals.
At Texas Health, we strive to create an atmosphere of respect, integrity, compassion and excellence for all who come in contact with us, be they patients or our employees. We are committed to diversity in our workforce, and our mission to serve spreads across ethnic, cultural, economic and generational boundaries. We invite you to join us in furthering your career through our accomplishments and philosophy of excellence.

Education

• H.S. Diploma or Equivalent Req
• Associate degree Business Administration, Criminal Justice, Law Enforcement, Security, or closely related field (Preferred)
  
  

Experience

• 2 years security or law enforcement (Preferred)
• 2 years healthcare or education (Preferred)

Licenses and Certifications

• DL - Driver’s License Class C and insurable upon hire required And
• CSO - Commissioned Security Officer Texas Private Security Level 2 within 14 days of hire required.
• CSO - Commissioned Security Officer Texas Private Security Level 3 (2 attempts permitted) 60 days required.
• TASER Certification Complete Course & Certification (2 attempts permitted) (Annual recertification) within 60 days required.
• CPI - Crisis Prevention Intervention Training upon hire required and
• ACPI - Advanced Crisis Prevention Intervention Training within 6 months required.
• CPI - Crisis Prevention Intervention Training within 30 days required.
• ACPI - Advanced Crisis Prevention Intervention Training within 12 months required.

Position Responsibilities

• Patrols buildings and ground for unlocked secured areas for after hour entry.
• Locks and opens doors according to schedules.
• Provides individual and group escorts to and from parking areas.
• Identifies and removes unauthorized individuals from property.
• Enforces campus parking policies/cite violations.
• Maintains compliance with Security policies.
• Pursues and detains persons involved in criminal activity.
• Fills out incident/offense report forms and composes narratives.
• Gives directions to areas of facility.
• Interacts with police, fire personnel, patients, visitors and staff.
• Provides vehicle assistance.
• Patrols interior/perimeter of campus and parking
• Completes reports by recording observations, information, occurrences and surveillance activities. Reports and escalates situations to the Threat Management team as appropriate.

Skills
Ability to make independent decisions with tact and mature/positive attitude. ability to assume responsibilities. Ability to be cooperative, discreet, and courteous within scope of assigned authority.

May assist staff & House Supervisor as needed.

Ability to communicate, read & write.

Ability to walk 75% of the time.

Ability to safely operate a golf cart & assist with transporting patients, visitors & staff from the parking lots to the hospital.

Ability to transport vendors & patients throughout the facility.

Ability to transport people in wheelchairs.

What You Will Do

Performs officer duties to include, but not limited to:
Patrols buildings and ground for unlocked secured areas for after hour entry.
Locks and opens doors according to schedules.
Provides individual and group escorts to and from parking areas.
Identifies and removes unauthorized individuals from property
Enforces campus parking policies/cite violations
Maintains compliance with Security policies
Pursues and detains persons involved in criminal activity
Fills out incident/offense report forms and composes narratives.
Gives directions to areas of facility
Interacts with police, fire personnel, patients, visitors and staff.
Provides vehicle assistance
Patrols interior/perimeter of campus and parking

Completes reports by recording observations, information, occurrences and surveillance activities. Reports and escalates situations to the Threat Management team as appropriate.
Provides quality customer service to Texas Health employees, visitors, and guest.
Greets people with courtesy and respect using the 10/5 rule.
Provides directions and assistance employees, visitors and guests.
Provide general information regarding Texas Health campuses.
Provides transport/and escorts to and from campus parking lots.

Responds timely to calls for service and emergency situations.
Assesses the situation and utilizes appropriate de-escalation measures.
Utilizes critical thinking skills and provides the appropriate level of force for the situation.
Responds to and activates the appropriate emergency response code
Interacts with and provides assistance to Police, Fire, EMS and other emergency staff as required

Additional perks of being a Texas Health Employee

• A supportive, team environment with outstanding opportunities for growth.
• Explore our Texas Health careers site for info like Benefits, Job Listings by Category, recent Awards we’ve won and more.
• Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org.

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