Job description

Wellman Family Healthcare is searching for a true leader with a winning smile and upbeat personality to provide Administrative Support & Scheduling Coordination for our growing office. Be the welcoming voice of our office who handles answering phones and scheduling patients while enjoying consistent hours Mon-Thurs (No Weekends!). This is a great chance demonstrate your valuable leadership & organization skills. This position is the perfect mix of helping patient combined with clerical/administrative skills. Our team is motivated and eager to have you grow with us.
Do you have the following skills?

• Leadership
• Administrative
• Communication
• Time management
• Excellent Verbal and Written Communication Skills
• Attention to detail/Organized
• Insurance/Coding Experience
• Mature-yet young at heart
• Multi-tasker with a high capacity for several tasks at once
• Excels in challenging, fast-pace environment
• Thrives on reaching goals set for yourself and your team

Come join our team!

Required hours: Monday, Wednesday, Thursday 8am-6:30pm (1.0 hour lunch) and Tuesday 8am-3pm. Hours available 33-35 per week

Job Description:

• Personable, friendly yet respects professional boundaries.
• Understands and adopts the "Patients First" mentality.
• Manages multi-provider schedule
• Preparedness for each patient encounter by confirming their insurance status, payments due, and insurance authorization if necessary.
• Communicates well with co-workers and patients on every level.
• Builds relationships with team for a happy work environment.
• File auditing for tracking patients progress and compliance of prescribed treatment plan and insurance benefits.
• Liaison between internal office, patient and external billing company.
• Accurate Insurance verification and coordination of patient benefits as needed.
• Monitors Pre-authorizations and coordination of benefits
• Effectively communicates with patients about their out of pocket vs insurance responsibility and cost of care.
• Entering patient demographics accurately and completely.
• Managing New Patient process for accuracy for all non-clinical needs.
• Cross Train other positions in office to be able to cover posts if needed.
• Handles social media leads to convert into scheduled patient.
• Ability to correctly input charges, payments and daily balancing procedures.
• Maintains organized files on all patients with attention to detail for compliance.
• Abides by HIPAA laws regarding sharing of personal medical information.
• Attends to email, text and phone correspondence.
• Answers the phones and addresses all patient questions and concerns according to training and office policies.
• Work under the supervision of a fully licensed and accredited Doctors of Chiropractic and Office Manager, attending to the management and organization of every aspect of the clinic to ensure patient experience and results are top priority.

We are looking for someone with exceptional communication who demonstrates consistent work ethic and values team work. Only the candidates that truly catch our eye will be contacted for an interview.

Hourly pay will begin at $13/hr during 90 day training period. Eligibility for pay increase and bonuses will be considered once candidate can demonstrate their ability to perform required duties without supervision according 90 Day Performance Review.

Must be a team player that is:

• Incredibly organized.
• Full of energy.
• Genuinely concerned about patient care and their experience in our office.
• Quick learner who is teachable.
• Responsible and Accountable
• Values personal growth
• Available according to hours stated (until at least 6:30 Mon, Wed and Thur)
• Willing to take charge of a task without being asked.
• Forward thinking to ensure smooth and efficient processes are in place.
• Pays attention to details.
• Can orchestrate a conversation amongst a room full of people.
• Be empowered to learn about the amazing powers of the human body and available services offered in our office.

Job Type: Full-time

Pay: $13.00 - $16.00 per hour

Benefits:

• 401(k) matching
• Employee discount
• Retirement plan

Healthcare setting:

• Medical office
• Med spa
• Private practice

Medical specialties:

• Holistic Medicine

Schedule:

• 10 hour shift

Experience:

• Medical office: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: One location

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