Responsibilities:

AS SCHEDULING AND EXPORT CLERK, YOU WILL:

• Facilitate communications and information flow between customers, sales, production, shipping, and management.
• Interact with customers and resolve customer service problems; defuse sensitive issues with diplomacy and tact in a timely manner.
• Project image of quality service to customers.
• Respond to customer inquiries via telephone, fax, and email.
• Prepare and produce export documentation.
• Confirm delivery/collection of in/out bound shipments.
• Maintain records, data, and other information.
• Assist in reception/answering phones.
• Maintains quality service by following standards and departmental processes and procedures.
• Support continuous improvement to build customer relationships and service both internally and externally.
• Communicate and participate as part of a team.
• All supplemental duties, responsibilities, or non-essential requirements as assigned.
  

WHO YOU ARE:

You understand the importance and interdependence of internal customer relationships. You use problem-solving tools. You stay aligned with your goals and stay productive. You partner with others to get work done. You are open to change and continue to learn and experience new opportunities. You learn to streamline processes and eliminate redundancy.

You ask the right questions to accurately analyze situations.

REQUIRED EDUCATION, EXPERIENCE & SKILLS:

• High school diploma required
• General understanding of how MRP works
• Proficient in Microsoft Office Suite
• Detail oriented and must have the ability to multitask in a fast-paced, deadline-driven, customer-focused environment.
• Extremely reliable and dependable.
• Excellent interpersonal skills.

PREFERRED EDUCATION, EXPERIENCE & SKILLS:

• Associate’s and/or Bachelor’s degree preferred.
• 1-3 years’ experience in similar role
  

WHY EMERSON?

Our Commitment to Our People

We invest in our employees to ensure they have the marketplace knowledge, skills and competencies to compete and lead in a global economy. Our training programs focus on end-to-end development from onboarding through senior leadership.

Flexible and competitive benefits plans offer you the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k), tuition reimbursement, and more. We provide employees flexible time off plans including paid parental leave (maternal and paternal), vacation and holiday leave.

Our success is measured by the positive impact we make on people, our communities and the world in which we live. Learn more about us! .

Our Commitment to Diversity & Inclusion

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas that inspires innovation and brings the best solutions to our customers. This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place.

Diversity and Inclusion at Emerson is about welcoming, respecting, and valuing the differences each employee possesses. Inclusion is creating a real sense of engagement, belonging and connection for all employees. Learn more about our Culture & Values and about Diversity & Inclusion at Emerson .

WORK AUTHORIZATION

Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

EQUAL OPPORTUNITY EMPLOYER

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to idisability.administrator@emerson.com .

ABOUT EMERSON

Emerson, a Fortune 500 company with $18.4 billion in sales, more than 20 Innovation, Solutions & Engineering Centers, and 200 manufacturing locations worldwide, is committed to helping employees grow and thrive throughout their careers. We are innovators, question-askers and problem-solvers. We don’t settle for good enough or “This is the way it’s always been done.” Instead, we push ourselves and strive for the “never been done before.”

Our Automation Solutions business enables the greatest use of the world's most valuable resources, ensuring the performance and safety of industries that are the backbone of daily life.

Our Commercial & Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency and create sustainable infrastructure.

Whether you are looking to advanced and/or change your career, an undergraduate student exploring options, or a recent graduate that’s ready to start your professional journey, you'll find a variety of opportunities with Emerson. We support our people by fostering an inclusive work environment where all employees can reach their greatest potential. Come innovate with us!

NO CALLS OR AGENCIES PLEASE.