Job description
With over $2 billion in bookings of experiences, the Peek.com platform combines powerful business software with an award-winning marketplace for consumers to book fun things to do like wine tours, watersports, skydiving, art classes, and more.
The Peek Pro software suite provides world-class online booking, point-of-sale, and hundreds of automation tools such as inventory management, dynamic pricing, waivers, and marketing analytics. Thousands of operators like the Museum of Ice Cream, Artechouse, and Jam NOLA have grown their business and automated their operations with our technology.
Peek follows a “remote-first” philosophy, with our team of over 250 Peeksters distributed across exciting locales such as San Francisco, New York, Austin, Nashville, Salt Lake City, Santiago, Medellin and beyond. We recently raised over $80 million backed by Westcap and Goldman Sachs to continue uniting the world through experience.
PS: Peek just made the 2021 Forbes America's Best Startups Employer list and was granted Newsweek’s Future of Travel award.
The Role
Peek is seeking an experienced Salesforce Administrator to manage our Salesforce instance and ensure the smooth operation of all processes and technology that interact with it. The ideal candidate should have at least 5 years of experience working with Salesforce and should be deeply familiar with Salesforce administration, configuration, and customization. The Salesforce Administrator will be responsible for managing user profiles and permissions, creating and managing custom objects, managing data quality, creating and managing reports and dashboards, and providing technical support to all end-users.
Key Responsibilities
- Manage and maintain the Salesforce instance, including configuration, customization, and integration with all third-party systems (e.g., Outreach, Zoom, Zendesk, Gong, etc.)
- Manage user profiles and permissions, ensuring that users have the appropriate level of access to the system while protecting against data security risks/threats
- Ensure data quality and accuracy by managing data imports, data cleansing, and data deduplication
- Create and manage custom objects, simplify and optimize fields, and cleanup instances and workflows to meet business requirements
- Create and manage SFDC reports and dashboards to provide visibility into key performance metrics for reps and management
- Provide technical support to end-users, including troubleshooting issues, answering questions, and training new users
- Collaborate with cross-functional teams (e.g., Finance, BI, Support, Success) to support critical business initiatives and projects
- Stay up-to-date with new Salesforce features and functionalities and recommend best practices to optimize system performance and lay a strong foundation for future organizational growth
Qualifications
- At least 5 years of experience as a certified Salesforce Administrator, ideally in a rapid growth technology company
- ADM-201 Certification strongly preferred
- Strong understanding of Salesforce administration, configuration, and customization
- Excellent communication and technical problem-solving skills
- Ability to work independently and collaboratively in a team environment
- Bachelor's degree in Computer Science, Information Systems, or a related field is a plus
- SaaS experience is a plus
Perks & Benefits
Peek invests in our employee’s health and well-being. We’ve built our benefits package around our Peekster’s needs including full health care, dental, and vision plans, paid maternity and paternity leave, 401k matching, company recharge at the end of the year, and competitive compensation packages that include significant equity upside that allows you to share in Peek’s long-term success.
This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data. Beginning on July 1, you may locate and view the UnitedHealthcare MRFs on the UnitedHealthcare public site by going to transparency-in-coverage.uhc.com.
Peek Travel Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@peek.com. We will make every effort to respond to your request for disability assistance as soon as possible.
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