Job description
Attention all Wireless Sales Consultants!!!
Wireless Zone®, A Verizon Wireless Premium Retailer, the nation's largest wireless retail franchise with over 400 stores and growing.
We are Stout Management Group, a premium retail franchise of Wireless Zone. We own and operate 12 locations across three states and we are looking for a high-energy, reliable individual with outstanding customer service skills to sell Verizon Wireless products to our consumer/SMB customers. It you're outgoing with amazing energy, love to talk about cool technology, then we have the job for you. As a Wireless Sales Representative, you'll get to know our communication technology inside and out. And you'll be the one everyone else looks to when it comes to what's next in wireless and wired technology solutions. It's good to be the expert.
We offer:
- Competitive pay (base hourly plus uncapped commission)
- Tiered commission structure with multiple ways to multiply your money
- Cash commission spiffs on certain metrics
- Earn your hourly and commission, no draw
- Benefits - sick leave, medical/dental and more!
- On-going training on the latest technology
- Full time hours, 40 or more hours
- Overtime during busy times and when needed
- A fun, fast paced work environment
- A growing company with lots of opportunity for growth
- Yearly from $31,200 - $53,700+ (can be more or less, no cap on commission)
- Hourly from $15.00 - $24.00+ (commission included)
- Top earners are over $80,000+ ($35+ hourly)
Job Description:
Sells all products and services offered by the Company. Meet all sales objectives. Handle all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders. Maintain strong knowledge of all Company products, accessories, pricing plans, promotions, and service features. Maintain knowledge of competitive offers and provide critical market feedback to the Store Manager regarding local competition and product/service needs. Handle service inquiries from customers. Provides efficient, courteous customer service and assistance in all aspects of product offerings and services. We strive to help our customers today, tomorrow, and in the future. We are the best at what we do and our customers know this.
Job Requirements:
- Using competitive spirit to meet and exceed assigned sales goals
- Staying up-to-date on the latest data/entertainment technology and devices, such as Wi-Fi, data devices, etc.
- Understanding customers' needs and helping them discover how our products meet those needs
- Multi-tasking in a fast ‘paced team environment
- Working a variety of hours including weekends, evenings and holidays involving occasional overtime
- Educating and engaging customers through product demonstrations
- Interacting with customers and providing prompt and courteous customer service to all customers in person, via phone or written note
- Position may be commissioned and quota based
- Assist in display of merchandise and over all store presentation
- Handle all returns courteously and professionally
- Adhere to inventory control standards and all policies and procedures
Desired Qualifications:
- Positive Attitude
- Self-Motivated
- Coachable
- Steady work history
- Ability to work in a competitive team environment
- Punctual and on time for work
- Valid Driver's License
- Personal Reliable Transportation
- 1-3 years retail/customer facing/sales experience preferred
Physical Demands:
- Standing/Walking for extended periods of time
- Lifting up to 50 pounds
- While performing the duties of this job, the employee is regularly required to converse or hear
- The employee frequently is required to stand; walk; use hands to install screen protection on electronic devices, handle or feel with fingers; and reach with hands and arms around equipment
- This role routinely uses standard office equipment such as computers, phones, and printers/scanners.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
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