About the Role
As the Sales Operations Manager, you will manage the roster, geographical alignment, customer to territory alignment, targeting, leads and call guidance process for an assigned set of the global sales business unit. As a part of this, you will work with the business to defining new requirements and enhancements to these processes as well as manage vendors and partner with cross functional teams to maintain regular operational support process

How you will Contribute:
You will be required to have strong communication skills, leadership and project management skills, and the ability to understand both business and system use cases. As the liaison between the business stakeholders and the system vendor, you will need to lead discussions, provide guidance on sales operations functionality decision making, and document final solutions in both system and business terms. The ability to work with cross functional teams to develop efficient and effective solutions which balance the business needs with the available resources is critical. Because sales operations work feeds many downstream systems and processes, you must understand master data management, reporting, analytics, CRM and incentive compensation.
In this role you will also be expected to:

• Establish and maintain processes, systems and strategies that enable revenue generating teams to track and achieve KPIs
• Deliver operational excellence in pipeline, forecast, and reporting by delivering analytics and insights to leadership that measure key business drivers
• Design, implement and manage sales forecasting processes that provide accurate prediction into future revenue performance
• Monitor and drive a high degree of data integrity in Salesforce and other tools to ensure the team is able to make key business decisions with confidence
• Leveraging data, identify gaps in our current systems/processes, and recommend improvements to drive revenue growth, promote scalability, and ensure operation efficiency
• Support key analysis such as board materials, business reviews and more
• Support and optimize the GTM strategy, including core sales processes and productivity drivers, infrastructure and automation, regional performance, and enterprise data-driven operating model. Ensure that all field sales teams fully adopt and defined GTM
• Measure how sales reps spend their time and use that data to improve processes and IT automation priorities. Accountability to assist sales teams in improving performance by assigning sales goals, quotas, and compensation plans; and developing sales training and management programs

About You

• Prior experience with annual planning process across global sales organizations, including business modeling, capacity planning, territory planning, quota planning, coverage and rules of engagement in close partnership with sales, finance and other cross functional leadership
• Experience in designing, implementing and managing sales forecasting processes that provide accurate prediction into future revenue performance
• Show knowledge on go-to-market technology stacks and your ability to make recommendations on new tools.
• Proficiency in Salesforce and a high degree of data integrity within this tools and others to ensure the team is able to make key business decisions with confidence
• Ability to leverage data to identify gaps in our current systems/process, and recommend improvements to drive revenue growth, promote scalability, and ensure operation efficiency
• Proven ability to support key analysis and build board materials, business reviews and more.
• Excellent communication skills, both verbal and written
• Demonstrate self-confidence, energy and enthusiasm
• Present ideas, expectations and information in a concise, well-organized way
• Bachelor’s degree or equivalent experience
• Minimum of two years of experience required

About Us

Brivo is the global leader in mobile, cloud-based access control for commercial real estate, multifamily residential, and large distributed enterprises. Our comprehensive product ecosystem and open API provide businesses with powerful digital tools to increase security automation, elevate employee and tenant experience, and improve the safety of all people and assets in the built environment. Having created the category over twenty years ago, our building access platform is now the digital foundation for the largest collection of customer facilities in the world, trusted by more than 25 million users occupying over 300M square feet of secured space in 42 countries.

Our dedication to simply better security means providing the best technology and support to property owners, managers, and tenants as they look for more from buildings where they live, work, and play. Our comprehensive product suite includes access control, smart readers, touchless mobile credentials, visitor management, occupancy monitoring, health and safety features, and integrated video surveillance, smart locks, and intercoms. Valued for its simple installation, high-reliability backbone, and rich API partner network, Brivo also has the longest track record of cybersecurity audits and privacy protections in the industry.

Brivo is privately held and headquartered in Bethesda, Maryland. Learn more at www.Brivo.com

Brivo is an Equal Opportunity/Affirmative Action Employer

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