Job description
Working at Real Chemistry and in the healthcare industry isn’t just a job for us. We got into this field for different reasons, but we all stay for the same reason – to uncover insights, make meaningful connections, infuse creativity, and improve the patient experience by transforming healthcare through AI and ideas.
Real Chemistry creates the world around modern therapies with over 2,000 talented professionals, and for the last 20+ years has, carved out its space at the intersection between healthcare, marketing and communications, data & AI, and the people at the heart of it all. We work with the top 30 pharma and biotech companies and are built for uncommon collaboration—we believe we are best together, bring together experts from a wide range of disciplines collaborate without barriers under a single, unified mission: to transform what healthcare is to what it should be. This one-of-a-kind model allows us to work in a way that better reflects how people experience healthcare—all with the intent to transform healthcare from what it is to what it should be. But we can’t do it alone – you in?
Job Summary
Real Chemistry is looking for a Sales Operations Analyst to join our growing team!
Reporting to the SVP of Sales Operations, this key individual is responsible for all reporting on sales. Partnering with the Sales, Customer Success, Deal Desk, Legal, and Finance teams, you will ensure accurate and timely reporting and analysis across all sales-related metrics. This is a great opportunity to continue growing in your career on a global team!
This role can be remote in the US or in any of our US offices, including New York City, Boston, Chicago, or Philadelphia.
What you’ll do:
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Create and maintain reporting on all sales metrics, including time to close, customer retention and renewals, customer spend, and other KPIs.
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Develop and automate customized dashboards tailored to specific business and team needs.
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Support Contract Management, including workflow, pricing, and process standardization
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Analyze and report on sales KPIs on a weekly/monthly/quarterly basis.
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Lead process improvement and system adoption projects to provide scalable reporting support.
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Create and manage standard operating procedures pertaining to all aspects of reporting.
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Support Sales Enablement for reporting metrics and process.
This position is a perfect fit for you if:
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Our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you.
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You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving.
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You are proactive, driven and resourceful with strong prioritization skills and a desire to dive into the data.
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You are highly organized self-starter, able to work independently and under tight deadlines.
What you should have:
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3+ years of experience in sales, finance, sales reporting and operations, deal desk, or pricing in a global company with clients in Canada, US, EMEA and Asia.
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Experience with Salesforce necessary.
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Experience in helping to develop and manage reporting processes and tools for the Sales Team and Deal Desk processes.
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Problem solver, must possess excellent judgment skills & be self-motivated with the ability to work independently.
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Adjust priorities to respond to pressing and changing demands; meet deadlines by managing teams, time & priorities.
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Professional communication manner and ability to triage messages when appropriate.
Pay Range: $95,000 - $105,000
This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications and geographical location. The Company reserves the right to modify this pay range at any time.
This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications and geographical location. The Company reserves the right to modify this pay range at any time.
Real Chemistry is proud to be Great Place to Work® certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile
here
.
Real Chemistry is currently operating with a flexible, hybrid approach and giving our teams the ability to operate in the way that works best for them – at home, in office or a mix.* We trust our people to decide what works best for them, working together with their teams and leaders to support our customers and make the world a healthier place. This policy will continue to be evaluated and may change in the future as we seek to ensure our people stay inspired, engaged, and motivated to do their best work.
Real Chemistry offers a comprehensive benefit program and perks, including options for medical, dental, and vision plans, a generous 401k match, flexible PTO, and entitlement to a five-week sabbatical program after 5 years of service. Other perks include an annual wellness reimbursement, student loan debt contributions, mental wellness coaching and support, and access to more than 13,000 online classes with LinkedIn Learning. Additional benefits for those just starting or continuing with their family building journey include access to enhanced fertility support, Bright Horizons family support programs, as well as expanded paid leave for new parents including personalized coaching support through Your 4th Trimester ®. Learn more about our great benefits and perks at:
https://www.realchemistry.com/
Real Chemistry is committed to being an Equal Opportunity employer. As such, we seek motivated and qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. We strive to employ, motivate, advance and reasonably accommodate any qualified employees and applicants. We believe diversity of persons and ideas forms the most comprehensive, forward-looking company.
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