Job description
Ross Stores - Sales Associate.
We are looking to hire Sales Associates in Hattiesburg, MS.
We are looking to hire Sales Associates in Hattiesburg, MS.
Responsibilities:
- Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times.
- Recognizes fellow Associates using Company recognition programs.
- Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner.
- Greets all Customers by making eye contact, smiling, and saying "hello" throughout the Store as well as saying "thank you" with every register transaction.
- Provides prompt and efficient responses to Customers at all times.
- Responds to Customer Service calls immediately.
- Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
- Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front end, sales floor, and restrooms to help maintain merchandise, customer, and Team areas.
- Maintains a professional appearance and adheres to the Company's dress code at all times.
- Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer, and Team areas.
- Performs daily assigned sizing and recovery per company best practices to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
- Expedited newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.
- As a representative of Ross Inc. demonstrates integrity and honesty in all interactions with Associates and Customers.
- Safeguards confidential information, cash and credit card information, and merchandise.
- Demonstrates a sense of urgency to efficiently perform their role.
- Maximizes productivity by executing all Store best practices and minimizing steps and touches in their workflow.
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