Job description

Great Career Starter for someone just out of college with a Sales and Marketing degree! Amazing career growth potential at a growing company in a strong performing industry!

Active member of the sales team and assists the Sales and Marketing Director (SMD) with the management of the community sales efforts, and responsible for the execution of the “move in process” consistent with company standards with a focus on customer experience post move in.

Responsible for supporting revenue growth and the sales in the community. Assist SMD to achieve and exceed budgeted census for the community. Responsible for representing the residence in a positive light, maintaining favorable relationships with internal families and community members. Responsible for coordination of the move in process for all new residents, collaborating directly with all departments to assure a smooth transition. Supports the Occupancy/Marketing Department to operate in accordance with all policies and procedures as well as marketing efforts, event planning and database management.

ESSENTIAL JOB FUNCTIONS:
1. Promote the mission and core values of the Residence and LCB Senior Living to residents, visitors, community team members and the surrounding community at large.

2. As an associate you are expected to have an active role in growing community occupancy by representing and interacting positively with potential residents, family members and professionals

3. As an associate you are expected to have an active role in driving the customer experience for all new move ins, coordination with outside services to assure a smooth transition for new residents.

4. Follow new residents 90 days post move in to assure focus on customer experience.

5. Responsible for obtaining all proper documentation (state and community specific) that meets our move in requirements and guidelines.

6. Ability to assist the Sales and Marketing Director with calls to the database, focusing on tour conversion from call out and management of database calls as directed by the sales and marketing director.

7. Perform all duties and responsibilities with a positive attitude.

8. Acts as a representative of the residence to the community.

9. Establishes and maintains favorable impression of the residence to the resident’s family and friends, influential individuals and groups, community members, etc.

10. Assist team with meeting all occupancy, sales and move-in projections.

11. Assists with new inquires and follow up as designated by the Sales and Marketing Director’s guidance

12. Attends required in-service training and orientation.

13. Assists in completion of all reports in a timely and accurate manner.

14. Communicates effectively (both verbally and in writing in English).

15. Complies with all corporate directives positively.

16. Other duties as requested.

Job Type: Full-time

Pay: $22.00 - $30.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work Location: One location

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