About the Role

CROP seeks Safety Team Associates for our Oakland career development residential campus. This role will be responsible for ensuring the security and safety of our campus, participants and visitors, carrying out campus guidelines and schedules, responding to crisis situations, and executing operational tasks while on site. Safety Team Associates will use problem-solving, empathy, and verbal de-escalation skills to maintain a safe, clean, and secure campus environment. This position reports directly to the Residence Manager, and is based in Oakland, CA.

Overnight Shift: 12:30am to 9:00am Saturday-Sunday (16 hours/week)

Responsibilities and Duties

The essential functions of this role include, but are not limited to:

I. Maintain the safety, security, and confidentiality of residential property, residents, and visitors:

• Monitor external visitors, including enforcing access controls to campus buildings, administering proper entry and exit protocols, ensuring visitors get to their destination, and enforcing residential rules

• Oversee program participant activities to ensure residential rules are followed and participants are in appropriate locations

• Conduct site safety checks and respond to emergency situations while adhering to organizational policy

• Receive and log incoming and outgoing deliveries of packages

• Maintain vendor log(s) to accurately sign in/out vendors while on-site as appropriate

• Screen incoming calls, takes messages, and/or forwards calls as appropriate

II. Perform work necessary to maintain the appearance, cleanliness, and orderliness of the campus buildings:

• Conduct basic property maintenance as needed (ex. changing light bulbs, plunging toilets) and report any major maintenance issues to Residence Manager

• Perform basic cleaning as needed including but not limited to vacuuming, sweeping, mopping, cleaning bathroom facilities, and maintaining outdoor courtyard and curbside cleanliness

• Restock bathroom and cleaning supplies while monitoring inventory as needed

• Assist in maintaining proper structure and/or exterior of the campus buildings

• Receive and enter maintenance service requests or work order requests promptly

• Complete overnight checklist to ensure facility is prepared for next day/shift

III. Complete necessary documentation, reporting, and data entry:

• Complete and maintain proper documentation in a timely manner including but not limited to wellness check documentation, inspection reports, critical incident reports, shift notes/logs, and data entry as needed

• Engage in consistent communication with additional team members by communicating security concerns (e.g., violence, attempts to leave the site) in a timely manner

• Maintain up-to date log of room occupancy, maintenance, and housekeeping statuses, and report to proper staff as needed

IV. Support with additional organizational duties:

• Uphold and promote the organizational mission, vision, culture, and goals

• Attend staff meetings, trainings, and gatherings as required

• Other duties as needed or assigned

Preferred Qualifications

• Minimum 1 year of experience working with justice-involved individuals

• Experience working in an overnight residential setting providing support services is preferred

• Maintain flexible schedule, and be available to work shifts on short notice and to work overtime when required

• Ability to work with diverse populations, maintain an empathetic stance, and maintain appropriate boundaries with participants

• Ability to de-escalate situations and/or respond appropriately to emergencies including contacting appropriate staff and/or contacting and interacting with police, fire, and medical personnel as needed

• Ability to perform extensive reporting, data entry, and documentation

• Excellent written and verbal communication skills

Special Requirements

• Must be able to obtain and maintain First Aid and CPR certification

• Must not be on active parole/probation supervision

While performing the duties of this job, the following may be necessary:

• Must be able to lift or move up to 50 lbs

• May be frequently required to stand, walk, sit, climb stairs, talk, hear, and see clearly

• May be occasionally required to stoop, kneel, or crouch

Compensation

This is a part-time, non-exempt position. The hourly wage range for this position is $25.00 to $30.00. Regular part-time employees may be eligible for specific benefits based upon hours worked per year. Not all employees will be eligible for the benefits.

CROP is committed to hiring talented and qualified individuals with diverse backgrounds for all of its roles, with an emphasis on uplifting the proximate leadership of talent with criminal records. CROP believes that the gathering and celebration of unique backgrounds, qualities, abilities and cultures strengthens our workplace and supports the success of our programs. CROP also is deeply committed to equity and as such never discriminates on the basis of race, gender, sexual orientation, class, conviction history, immigration status, age, ability, or mental health. We welcome applicants from all walks of life and believe in building a team and workplace that celebrates diversity.