Job description
Hiring Immediately & Flexible Hours
Base weekly pay and compensation per call. This position can be located at our Lumberton Headquarters or remote in the New Jersey area. Great position for retired technicians!
Duties:
- Receive in-bound phone calls from Miller Truck Leasing customers and diagnose their mechanical issue
- Enter data into Miller’s Truck Leasing database
- Make outbound phone calls to dispatch appropriate service to customer
- Act as a liaison between the serving location and the customer
- Manage multiple breakdown situations on a daily basis
- Perform various duties as assigned to support efficient operations
You Have:
- 1 year of hands on vehicle repair experience or 3 years of contact center professional experience
- Technical School Degree or Associates Degree preferred
- Ability to resolve customer service issues by providing excellent customer service, assuring the customers are satisfied
- Ability to multi-task on the phone and on a computer at same time
Miller Provides:
- Advancement Opportunities
- Robust training
- Laptop and cellphone
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