Job description

Experience in Personal Care or Home Health preferred, but not required.

Applicant must be able to work independently, have good computer skills, excellent people skills, be a team players, and be motivated to help grow new location agency!

TITLE OF POSITION: OFFICE MANAGER/INTAKE NURSE

TITLE OF IMMEDIATE SUPERVISOR: ADMINISTRATOR/DIRECTOR
RISK OF EXPOSURE TO BLOODBORNE PATHOGENS – LIMITED

DUTIES OF POSITION
Oversees the operations of the office, including maintaining current employee personnel files, answering all phone calls. Maintains quality of patient services in accordance with the Agency’s objectives and policies, through planning, coordination, and implementation and evaluation of the home services.

POSITION RESPONSIBILITIES
Coordinates and schedules the daily workload of each staff member/ contractor thereby utilizing Agency personnel to their fullest capacity
Reviews and investigates the clinical content, diagnoses, medical history, medications, fee status and other procedures from the records of patients
Directs staff toward the appropriate use of community resources
Appraises staff performance during their probationary period and annually, provides the teaching and counseling necessary to enhance the delivery of services and the development of home services staff
Identifies and evaluates patient needs and appropriateness of home services by reviewing the initial intake screening form before assignment of home services staff
Develop the Care Plan after completing the initial evaluation the patient and consulting the patient and/or family member/responsible person and establishes schedule for future assessments
Review and update Care Plans per policy
Conducts client supervisory home visits in accordance with regulations, i.e.., ARC, Medicaid, PASSE – annually; VA – every 6 months.
Participates in community related functions as necessary
Assists with the orientation of new professional staff to familiarize them with Agency policies and procedures
Participates in patient record reviews
Reviews each schedule for discharges
Reviews weekly schedule submitted for changes or updates
Ensures that all pertinent paperwork is in the patient record and is complete.
Ensures the Agency’s initial and continuing PCA training program for caregivers.
Maintains all staff personnel files
Keeps all employee evaluation forms current
Sends deficiency notices to personnel
Finalizes billing monthly, deposits payments and follows-up on non-payment for Private-pay, Long-term care and VHC clients

JOB DESCRIPTION:
OFFICE MANAGER UPDATED: 08/04/2022

TITLE OF POSITION: OFFICE MANAGER

Acts as Receptionist for the office, answering inquiries of general nature form applicants, visitors, and professional staff, assisting them in a friendly and cooperative manner
Performs other duties as requested by the Administrator and/or Director

QUALIFICATIONS
Must be a Registered Nurse or Licensed Practical Nurse
Must have a minimum of 2 years home care experience
Must have the ability to demonstrate self-confidence and a positive attitude and maintain enthusiasm and commitment with respect to goal achievement
Has a clear criminal background screening.

JOB CONDITIONS
Position is stressful in terms of meeting deadlines.
Primarily a desk job which involves minimal and occasional lifting of supplies and charts.
On occasion, one may be required to bend, stoop, reach and move patient weight up to 250 pounds, lift and/or carry up to 30 pounds.
Travel is required to and from patient's home when supervision of services is scheduled.
The ability to communicate well, both verbally and in writing in English is required.
The ability to access patients’ homes which may not be routinely wheelchair accessible is required.
Hearing, eyesight, and physical dexterity must be sufficient to perform a physical assessment of the patient's condition and to perform patient care/services.

EQUIPMENT OPERATION
Use of multi- line telephone, calculator and other office equipment and supplies.

COMPANY INFORMATION
Has access to all patient records and patient financial accounts which may be discussed with the Administrator, the Executive Director, the Director of Finance, and the Quality Assurance Department. Has access to department's staff personnel records.

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Medical specialties:

• Home Health

Schedule:

• Day shift

Application Question(s):

• One of the most important task in the position is carrying a work phone and being available for emergencies or trouble shooting after hours or on weekends. It does not require going anywhere or coming into the office, just being available by phone to provide assistance or troubleshooting. How do you feel about that?

Experience:

• Personal Care: 1 year (Preferred)
• Home health: 1 year (Preferred)
• Management/Leadership: 1 year (Preferred)

License/Certification:

• RN License (Required)

Work Location: One location

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