Retail Supervisor (Full Time)- Product Operations
Job description
About the Role
In this role, you will support the store leadership team by performing functional tasks as assigned. You will act as a mentor and role model to employees to support service behaviors and the execution of tasks in specific areas of expertise. You will focus on leading processes and/or areas of the business, executing tasks and maintaining productivity to ensure goals are met. Through collaboration with your leadership team, your goal is to teach and coach your team and drive behaviors to deliver a best-in-class customer experience.
What You'll Do
- Serve as a role model to achieve priorities in store, with the customer as the primary focus
- Support the store leadership team to collaborate effectively with employees and ensure work tasks are completed in a timely and efficient manner
- Build and share expertise in an assigned specialized functional area
- Support completion or work processes before or after the store closes as needed inclusive of opening and/or closing the store
- Listen and ask questions to solicit feedback to understand needs and provide service
- Handle unique or complex customer interactions
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Night shift
Weekly day range:
- Weekend availability
Work Location: In person
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