Are you looking for a great place to work? Are you seeking a job that will leave you going home feeling fulfilled every day, meeting goals and working as a team, with paid time off and flexibility in scheduling? Goodwill of the Heartland is the place for you! We are looking to hire a full time Retail Service Specialist for our Muscatine Store!

The Retail Service Specialist provides excellent customer service to everyone they encounter - other Goodwill team members, customers, and donors. This position is active and has a variety of responsibilities, so the day goes quickly for our retail team. This position will assist customers at checkout, price and stock items in the store, process donations with production goals for the sales floor or our warehouse, and assist with keeping the store clean and organized.

Position requirements: Candidates must be able to lift up to 50 lbs. occasionally, though the average weight of donation processing is 20 lbs., and must be able to bend, push, pull, and stand. Retail experience is preferred but not required.

The Retail Service Specialist position has a starting wage of $13.91 per hour, and this position is also eligible for incentive pay based on store performance. Goodwill drives a strong reliability culture, you will be scheduled a rotating schedule including days, evenings, and weekends and flexibility is a must.

Do you want to learn more about the position? Take a look at this short video for a perspective on working at our stores from our team members: https://youtu.be/7tB-mjbWdk4.

Goodwill offers team members opportunities for advancement, team culture, and a generous benefits package including a great store discount, competitive PTO, health benefits, matching retirement package, and much more.

Goodwill of the Heartland is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, national origin, religion, age, physical or mental disability, sex, gender identity (including gender expression), sexual orientation, genetic information, marital status, family/parental status, income derived from a public assistance program, veteran status, political beliefs, reprisal or retaliation for prior civil rights activity or other protected categories.

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Behaviors

• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Enthusiastic: Shows intense and eager enjoyment and interest
• Team Player: Works well as a member of a group

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)