Job description

A fast emerging occasion dress retailer is seeking a Full-time or Part-time sales associate.

Brand website: www.faeriesty.com

Instagram: @faeriesty_official

Must be professional and passionate with previous experience in the fashion retail industry. Social Media active user in fashion is a plus

Responsibilities:

• Customer assistance: Greeting customers, providing a friendly and welcoming atmosphere, and offering assistance in finding products or answering questions.
• Product knowledge: Developing a comprehensive understanding of the store's products or services to effectively assist customers and make recommendations based on their needs.
• Sales and upselling: Actively engaging with customers to promote products, explain features and benefits, and upsell or cross-sell additional items to maximize sales.
• Cashier duties: Operating cash registers, processing payments, handling returns and exchanges, and maintaining accurate transaction records.
• Merchandising: Ensuring products are properly displayed, stocked, and organized on the sales floor, following visual merchandising guidelines to enhance the overall presentation and appeal.
• Inventory management: Assisting with inventory control, including monitoring stock levels, restocking shelves, and conducting regular inventory counts.
• Customer service: Resolving customer complaints or concerns in a professional and timely manner, escalating issues to management if necessary, and maintaining a high level of customer satisfaction.
• Store maintenance: Keeping the sales floor, fitting rooms, and other areas clean, tidy, and organized, including performing basic housekeeping tasks and restocking supplies.
• Sales tracking and reporting: Documenting sales transactions, tracking sales metrics, and providing reports to management on sales performance and customer feedback.
• Team collaboration: Collaborating with colleagues and maintaining effective communication to ensure a cohesive and productive work environment.

Qualifications:

• Previous experience in sales, customer service, social media, or other related fields
• Ability to thrive in a fast-paced environment
• Ability to build rapport with customers
• Excellent written and verbal communication skills
• Strong negotiation skills
• Reliable on time.

The perfect candidate must have the following qualifications:

Be highly self-motivated, with a positive attitude and a great work ethic. We love team players!
Excellent with customer relations, great communication skills, highly organized, and pays attention to small details.
Goal-oriented with a great sales track record. We need someone who has superior social skills to interact with our customers so that they always walk away with a positive experience from our shop.

Proficient in computer and Internet skills. Basic knowledge of the Shopify POS system, and the e-commerce platform Shopify is a plus!
A great eye for visual display and store merchandising.

Dependable and responsible, someone that can handle the day-to-day shop activities. A "no task is too small" mindset is ideal.
Impeccable time management. When the shop is busy, we need someone that can stay focused, and stay helpful! We need someone that can take advantage of our time.

This position would suit someone who just really loves fashion that lives in or nearby

Job Type: Full-time

Pay: $17.00 - $22.00 per hour

Benefits:

• Employee discount

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• Weekend availability

Work Location: In person

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