Job description

COLE HAAN RETAIL CORE VALUES:

To be successful in Cole Haan Retail, we expect that all employees exemplify, demonstrate and exhibit all 7of our core values.

¨ PURPOSEFUL: With a sense of purpose, the path is clear. In tasks both big and small, we find purpose in what we do.

¨ EMPATHY: Every day we put our customer at the centre of everything that we do.

¨ RESOURCEFUL: We make the most of human, financial, and intellectual capital. We always find ways to do more with less.

¨ IMAGINATIVE: It takes curiosity and creativity to do something original. We continually seek new ideas and unique solutions to approach opportunities.

¨ COLLABORATIVE: We strive for teamwork and are inclusive of diverse opinions, complementary skills and other ways of seeing things.

¨ INGENUITY: Entrepreneurial thinking can produce outsized results. Conventional thinking undermines grit and hustle

¨ TRUE: We keep intentions honest, and actions human and fair-minded. Being true brings focus to every moment, clarity to every situation, and process to every result.

JOB TITLE: Sales Associate

MISSION:

Supports the Store Management team, in the achievement of the store's goals, by providing a positive shopping experience to our customers, through the effective execution of the selling and service culture of Cole Haan.

CORE ACCOUNTABILITIES:

¨ Achieve/Exceed personal sales goals and performance metrics while working as a team member to contribute to the overall stores total revenue goals.

¨ Provide a world class shopping experience by connecting with your customers through meeting and anticipating their needs.

¨ Support the store management team in the achievement of all financial and operational objectives with regards to expense control and loss prevention standards.

¨ Maintain the appearance of the selling floor; restock and merchandise according to Cole Haan standards and company directives.

¨ Maintain visual merchandising standards consistent with company brand strategies.

¨ Partner with management team on the implementation of monthly visual directives.

¨ Complies with and adheres to all company policies and procedures

¨ Contribute to positive employee relations through effective communication, teamwork and partnership with co-worker and the management team.

REQUIREMENTS:

¨ Candidates must be at least 16 years of age

¨ Must have two or more years of retail experience

¨ Must have the availability and the ability to work a flexible schedule to meets the demands of a retail business and retail consumer which may include regular nights, weekends, long and short shifts.

¨ Contribute to positive employee relations through effective communication, teamwork and partnership with co-worker and the management team.

¨ Able to effectively communicate in verbal and written English

¨ Able to accomplish multiple tasks in a fast-paced environment

¨ Able to work effectively with others in a team-oriented environment and provide excellent customer service

¨ Strong Computer skills: POS Systems and Microsoft Office, Math Skills and Phone Skills

¨ Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time, including repetitive use of upper extremities.

¨ Ability to lift, push, and pull up to 25 pounds regularly

¨ Ability to lift, push, and pull up to 50 pounds occasionally

BACKGROUND CHECK REQUIRED: YES

RELOCATION PROVIDED: NO

STATUS: NON-EXEMPT

Job Type: Part-time

Pay: $10.00 - $11.50 per hour

Benefits:

• Employee discount

Shift:

• 4 hour shift
• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekend availability

Work Location: Remote

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