Job description

**GENERAL MANAGER--ZEPPE'S PIZZA GENEVA-ON-THE-LAKE**

Up to $23 an hour, full time with overtime available--commensurate with experience

Are you ready to make some "dough" this spring and summer? Bring your positive attitude, restaurant, and customer service experience to Zeppe’s Pizza’s Geneva-on-the-Lake location.

CULTURE AND CAREER GROWTH!

• Fun work environment in Geneva-on-the-Lake, Ohio’s original summertime resort on the shores of Lake Erie. Our restaurant is in the heart of the GOTL Strip, across the street from the iconic Eddie’s Grill.
• Lucrative, fair compensation package
• With planned expansion to the Mentor market, there is room for growth and the potential for year-round employment and career expansion

Duties & Responsibilities:

The General Manager is responsible for managing all functions of the restaurant during opening, mid or closing shifts. Key responsibilities include managing, supervising and training restaurant team members.

Staff leadership

• Perform Open / Mid-Day / Closing duties
• Conduct daily briefings on matters of importance to the team
• Manage all necessary repair and maintenance issues
• Exercise discretion and independent judgment
• Ensure 100% compliance with all Company policies and laws
• Make recommendations concerning development, promotion, and disciplinary action affecting team members
• Make hiring and termination recommendations to store owner

Food & Beverage Execution

• Ensure safety & sanitation
• Monitor food and beverage quality and execution
• Prepare and receive orders of food and beverages
• Conduct weekly inventories to ensure that proper levels are stocked and to assess ordering patterns and changes
• Monitor and validate daily prep production

Customer Service

• Train, coach and develop team members to ensure they are providing the world-class customer service to guests that Zeppe’s is known for
• Manage daily guest relations to ensure world-class customer service

Necessary Skills and Requirements:

• Minimum one-year management-level experience in full-service, high volume, casual dining restaurant
• High personal integrity, professionalism and maturity
• Ability to work in a fast-paced environment
• Ability to motivate and direct team members and work effectively in management team
• Exceptional interpersonal skills, with a focus on listening and questioning skills
• Ability to absorb and retain information quickly
• Attention to detail
• Proven problem-solving abilities
• Exceptional guest service orientation
• Ability to stand and walk around a restaurant to supervise operations for 8-10 hours
• Ability to lift 50 pounds
• Ability to bend, stoop, and raise arms above head on occasion

Job Type: Full-time

Pay: Up to $23.00 per hour

Experience level:

• 5 years

Restaurant type:

• Fast casual restaurant

Shift:

• 10 hour shift

Weekly day range:

• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Required)

Work Location: In person

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