Job description

• Positions for Alabaster, Pelham, and Bessemer Alabama

We are looking for Experienced, Fast-Casual Restaurant Managers to learn all aspects of our business. You will deliver a high-quality experience to our guests and motivate our staff to provide excellent customer service. Restaurant manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards. Experience in both front and back of the house is preferred, but will will work with the right candidate. We want you to know how to oversee the dining room, check-in with customers and make sure we comply with health and safety regulations. We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and perform line checks
• Appraise staff performance and provide feedback to improve productivity
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Promote the brand in the local community through word-of-mouth and restaurant events
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Skills

• Proven work experience as a Restaurant Manager, Hospitality Manager or similar role
• Proven customer service experience as a manager
• Food and beverage knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Strong leadership, motivational and people skills

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Experience level:

• 2 years

Restaurant type:

• Casual dining restaurant
• Fast casual restaurant
• Quick service & fast food restaurant

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Night shift

Weekly day range:

• Weekend availability

License/Certification:

• ServSafe Certificate (Preferred)
• Driver's License (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: In person

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