We are looking for a Restaurant General Managers who models servant leadership while delivering exceptional results through others. They provide an engaging environment for restaurant teams and the guest; while focusing on delivering operational excellence. Popeyes Restaurant General Managers invest their time in developing servant leaders; creating memorable experiences; being a brand champion; managing administration; and maintaining the facility. Popeyes Restaurant General Managers consistently keep our brand promises, inspire their teams and deliver great results.

Essential Functions

Develop Servant Leaders-Puts your people and restaurant first-not yourself

Create Memorable Experiences-Creates a service experience so good the guest cant wait to come back to Popeyes

Brand Champion-Serve as the face and voice of the brand in the restaurant and community

Administration-Maintains the balance between providing a high quality employee and guest experience, and achieving financial goals

Maintain facility-Ensures the restaurant is a safe, sanitary and appealing place for everyone

Responsibilities

Shows compassion, care and concern for the team through behaviors, actions and decisions

Engages the team in regular one on one meetings and performance management discussions

Creates the right environment and sets the team up for success by providing ongoing communication and the tolls to get the job done

Coaches and motivates the Assistant Managers and the team

Recruits and develops talent

Demonstrates commitment to goals and inspires others to deliver superior performance

Serve as a role model to create memorable guest experiences

Sets clear expectations and holds team accountable for delivering brand service behaviors

Takes actions to solve and celebrate guest feedback

Regularly observes the team and operations from the guest perspective and celebrates or coaches accordingly

Serves as the local representative of Popeyes to the community by sponsoring or participating in events

Builds and leverages community relationships to drive business and maximize catering program opportunities in the community

Champions and implements company-wide promotions, product launches and product samplings

Develops sales forecast and creates schedules to ensure Quality, Service and Cleanliness (QSC) will be met

Monitors business: previous day numbers, schedules, cash shortage concerns, and HACCP Logs

Reviews inventory efficiencies to create product orders

Controls food and equipment inventory, conducts daily and weekly inventory counts, keep records and monitors food cost

Creates, communicates, implements and follows up on operations and financial action plans

Analyzes sales and labor during and after each shift; makes adjustments to labor as needed

Maintains Brand operating standards for product procedures, cleanliness standards and service expectations

Monitors and maintains compliance with health, safety, cleanliness, security and fire standards and regulations

Identifies problems, conducts high-level troubleshooting and seeks maintenance support for restaurant equipment