Job description

204-unit condominium in Aiea seeking a Resident Manager with an opportunity for growth and challenge.

• Excellent communication and customer service skills.
• Be a Leader, Team Player.

Relationships

• Reports to Board President and Property Manager.
• Supervises staff and contract workers.
• Maintains relationships with all residents, ensuring consistent application of property policies.
• Maintains relationships with clients, vendors, and professionals servicing the property.
• Maintains relationships with the managing agent’s accounting, payroll and administration.

Responsibilities

• Oversee day-to-day operations of the property.
• Performs regular inspections of grounds, including all common areas.
• Evaluates maintenance operations periodically to determine cost efficiency.
• Receive and schedule repair requests timely. Follow through to ensure the work was completed properly.
• Solicit proposals for common area repairs and maintenance.
• Handles emergency repairs and implement a preventive maintenance program.
• Supervises move-in and move-out procedures.
• Make bank deposits.
• Completes additional tasks as assigned by the managing agent and Board.

Financial Analysis

• Recommend and implement cost saving measures.
• Provides recommendations for components repairs, replacements, and/or improvements.
• Assist in preparation of the annual association budget.
• Review invoices for accuracy, approve and submit timely.
• Submit check requests and reimbursements timely.

Administration and Personnel

• Assists Property Manager and Board with special projects and administrative tasks.
• Communicates all problems and makes recommendations to Property Manager and Board.
• Prepares Resident Manager reports monthly.
• Maintain an organized recordkeeping system (contracts, i.e.).
• On-site Staff: Responsible for hiring, training, submittal of timesheets, supervising, developing and terminating employment.
• Ensures staff compliance with Association policies and procedures.
• Ensures staff performance of duties on a timely basis. Performs employee evaluations and recommendations for promotion and/or salary increase to the Board.
• Maintain and registers residents and provide a copy of the House Rules.
• Enforce the Association House Rules.
• Prepares and post on-site notices.

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• ‘Aiea, HI 96701: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 3 years (Required)

License/Certification:

• Driver's License (Required)
• ARM Certification (Preferred)

Work Location: One location

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