Job description
Job Title: Virtual Receptionist
Location: Las Vegas, Nevada or Denver, Colorado
Sector: Financial / Personal Injury
Type: Remote / Full-time
Salary: Competitive
Benefits: Yes
Company Name: Prove Partners
Job breakdown
Receptionists do more than answer phones and manage schedules; they also manage stress levels (and various personalities), provide warmth on a metaphorically chilly day, and are able to complete multiple tasks at once without breaking a sweat.
Our client, an established personal injury and medical lien firm in Las Vegas, NV has an opening for a virtual receptionist! If interested, please read the requirements below and apply!
What you will own
- Display a warm and inviting demeanor when responding to phone or email communications to current and prospective clients
- Prepare customer spreadsheets and maintain online records
- Organize calendars and schedule meetings and ensure zero conflicts
- Create presentations as assigned
- Maintain HIPAA compliance and legal confidentiality with all correspondence
Skills you will bring to the table
- People-oriented with an emphasis on customer service
- Interpersonal communication skills that drive success
- Flexible and able to pivot in a fast-paced, team environment
- High degree of personal accountability
- Exceptional task prioritization and multitasking abilities
- Ability to work at a computer while on the telephone for up to 8 hours a day
Negotiables
- Medical office experience
- Bilingual or multilingual
Non-negotiables
- High school diploma
- Proficiency in Microsoft Suite:
- Microsoft Windows, Office, Excel, PowerPoint
- Proficiency in Adobe
- Proficiency in applications related to video scheduling and calendar management
Perks
- Benefits
- Competitive salary
- 100% remote
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