Southwire Job Description

General Description

Lead TCAS Quality for Distribution Centers (75%) and Supplier Quality for the Americas (25%). Provide leadership and support at all levels of the Distribution business unit regarding strategic and tactical initiatives, helping to achieve operational excellence, superior product quality and customer service experience objectives. Drive consistent processes and metrics in support of One Southwire to improve our customer experience.

Duties and Responsibilities

• Deploy ISO 9001:2015 to 6 TCAS distribution centers in accordance with Southwire standard processes.
• Oversee internal/external quality audits, customer audits and responses.
• Lead standardization of product and process inspection to ensure compliance with customer, industry and government standards.
• Drive implementation of proactive quality improvement projects and problem-solving processes, including standard root cause analysis tools, that result in a reduction in customer complaints.
• Support deployment of SAP Quality Management module to ensure optimization of quality planning, quality inspection, and quality control, as well as thorough response and management of internal and external quality notifications.
• Effectively use quality and operations data to drive change; define improvement metrics and develop key performance indicators (KPI’s)
• Build organizational capability by optimizing the organizational structure and standard work as well as lead training, benchmarking and best practice sharing initiatives.
• Train associates and suppliers in quality standards and processes.
• Foster an environment of open communication and collaboration – always driving to improve customer experience.

Qualifications and Experience Requirements

• Bachelor’s Degree (business, engineering) preferred along with 5+ years quality management experience in a manufacturing or distribution environment. Distribution quality management experience a plus.
• Proven leadership skills with the capability to lead change in a matrixed organization.
• Working knowledge of APQP methodology required, including PPAP, FMEA, GR&R (Gage Repeatability and Reproducibility), Process Validation, and Control Plans.
• Knowledge of Lean Manufacturing tools.
• Excellent computer and data management skills.
• Experience with SAP’s Quality Module.
• Exceptional written and verbal communication abilities with strong interpersonal skills
• Detailed oriented, self-starter with the ability to deal with multiple challenges and projects simultaneously with minimal supervision.
• Must have exhibited excellent organization, problem solving, and decision-making skills.
• Six Sigma black belt or green belt certification a plus.
• Ability to travel 35%.

Competencies