REGIONAL FACILITY MANAGER/ Property Maintenance - Maryland & Southeast PA

AT CONIFER, WE OFFER: Purpose, Innovation, and Excellence

About Conifer: Conifer Realty, LLC is a dynamic, vertically integrated organization that creates and manages high-quality affordable and work-force housing. Conifer is devoted to growth, to innovation and to be purposeful to our communities. Every step in our process creates a path to a HOME for Possibilities - a HOME for our residents, and a HOME for our employees.
Conifer has a 45-year investment and development history with over 16,000 units owned and managed today. In addition to our current East Coast portfolio, we want to extend nationally with our Purpose, Innovation, and our HOME for Possibilities. At the heart of Conifer is an experienced team of more than 600 highly skilled and passionate professionals. The team’s demonstrated entrepreneurial spirit has secured our leadership role in the affordable housing industry.

POSITION BASED: Conifer’s Regional Office in Columbia, MD OR at a Conifer property in MD or Southeast PA, OR Flexible Home Base Location within Conifer's portfolio.

Under direction of the Regional Vice President and the District Managers in the regions, the Regional Facility Manager is responsible for working closely with Conifer property management leadership on a strategic level at our Conifer properties (27) in our Maryland and Southeast Pennsylvania regions. Will create, implement and manage operational objectives and processes in a region-wide setting, while remaining adaptable to the constantly changing environment. Will navigate multiple stakeholders, varying priorities and high-level communications across different settings. Weekly travel (3-4 days) to sites across Conifer's Maryland and Southeast PA apartment communities will be expected with an occasional overnight if needed; additional travel for trainings, regional meetings with overnights will be scheduled.

RESPONSIBILITIES WILL INCLUDE but will not be limited to:

• Take a portfolio approach to ensure systematic, comprehensive and consistent standards, processes, and practices across the portfolio.
• Build trusting relationships with Regional Vice Presidents, Director of Maintenance, Regional Managers, and District Managers.
• Act as a partner with Property Management leaders to enhance their operations.
• Effectively communicate Conifer mission, standards, and strategies to Property Management leadership through site visits, collaborative meetings, along with timely, relevant, thorough and tailored communications.
• Ensure all company maintenance policies, standards, and procedures are being communicated, implemented and enforced within the regions.
• Be accountable for maintenance budgets and capital expenses from the development of annual plans, to forecast and tracking of monthly/quarterly finances. Collaborate with Asset Management team members to analyze and report on financial trends for sites and regions.
• Assist District Managers, Regional Managers, Regional Vice Presidents, and Director of Maintenance in developing scope, bidding-out, and supervising large capital projects.
• Collaborate with peers to ensure consistency and best practices across regions.
• In collaboration with Property Management leadership, enhance and implement the Preventive Maintenance program across the portfolio.
• In conjunction with corporate resources, coordinate technical training for all maintenance associates on all levels, policies and provide hands-on support and classroom instruction as required.
• Provide regular updates to Regional Vice Presidents, Regional Managers, and District Managers making recommendations to improve on safety policies and practices.
• Lead, oversee, and marshal resources for all upcoming agency, governmental, owner, and partner inspections in your region to help regional and local leaders effectively drive toward optimum results.
• Provide technical assessments and feedback to Regional Vice Presidents, Regional Managers, District Managers, and Director of Maintenance regarding maintenance staff within your territory.
• Work closely with Development leadership to improve ongoing site maintenance, physical operations, monitoring of systems, and maximizing asset value over the long-term.
• Be knowledgeable in workplace safety, vendor/contractor safety standards, claims reporting, property loss prevention, and provide sites best practice guidance in the area of Risk Management.
• Develop and implement a comprehensive system for testing compliance to Conifer standards, monitoring, and reporting on facilities physical operations.
• Take the lead, become knowledgeable, and communicate new methods, technologies, and factors associated with maximizing long-term physical asset value and mitigating risk.
• Work closely with the Maintenance Mentor Program group to leverage their knowledge, experience, and on-site presence to the benefit of Conifer.
• Be familiar with all sections of the Conifer Maintenance Manual.
• Flexibility to travel on a regular weekly basis as required for project completions in region, along with training and regional meetings when scheduled.
• Will assist team members with occasional actual hands-on physical maintenance labor for projects for training and demonstration purposes when required.

Conifer's many great offerings include:

• Competitive compensation program
• 15 Paid Time Off days, PLUS 12 Paid Holidays
• 401(k) with company match
• Elective benefits include: Medical + HSA with Company contribution, Dental, & Vision
• Company paid Life, Short- & Long-Term Insurances
• Ongoing training and career growth opportunities as Conifer grows & expands their footprint
• Extraordinarily positive culture & environment
• Robust employee referral payment program

Visit our Company site to learn about our 45-year history, mission, and values: https://coniferllc.com/

APPLY TODAY via our website link to submit your resume and application: https://www.careersatconifer.com. Thank you for your interest in joining the Conifer Team

Conifer Realty LLC is an Equal Opportunity Employer and does not discriminate on the basis of any legally protected status or characteristic. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.

Requirements

SUCCESSFUL CANDIDATES WILL HAVE (required experience):

• Minimum 7+ years’ experience in property management, capital project administration, project management, construction, budgeting and operations, preferably in multi-family environment.
• Prior experience in affordable housing maintenance management strongly preferred.
• Excellent presentation skills and demonstrated experience in coaching/mentoring/training maintenance teams on best practices and procedures.
• Minimum 5 years prior supervisory/performance management experience strongly preferred for assessing teams and building development plans for teams.
• Prior experience developing and managing budgets, including capital budget justification, with excellent financial operations management skills and contract/bidding negotiations.
• Prior purchasing and inventory systems experience needed.
• Computer proficiency on MS Office Suite (Word, Excel, Outlook), email, video meeting platforms for inter-site meetings.
• Housing software experience on Yardi Voyager preferred or other software programs with willingness to train and provide support to site teams.
• Demonstrated experience affecting strategic change.
• Experience collaborating with others to meet company goals and standards, acting with integrity in all business transactions.
• Prior experience in managing the bidding process, vendor selection, and managing agreements.
• Flexibility for regular travel to assigned portfolio in MD and Southeast PA.
• Reliable transportation with valid driver's license and valid auto policy required.

EDUCATION

• Bachelor’s degree preferred; or some college with equivalent experience.
• Minimum High School Diploma/GED equivalent required.
• Certifications preferred: OSHA, HVAC, others or will to obtain.

CANDIDATES INTERPERSONAL SKILLS WILL INCLUDE:

• Ability to listen and communicate effectively (expressing or exchanging ideas by means of effective verbal and written communication skills).
• Strong reading and understanding skills of legal documents including contracts, hazardous material regulations, OSHA, others as required.
• Strong collaborator with the ability to work successfully with all levels of staff.
• Dynamic motivator and influencer with excellent, creative problem-solving skills to effectively collaborate with residents, families, contractors, vendors, team members, outside agencies, all others.
• Ability to work successfully in a fast-paced, ever-changing environment and remain calm under pressure; flexible, adaptable to change.
• Ability to think out of the box and provide creative and innovative solutions.
• Ability to influence at all levels and lead teams through change management.
• Excellent people performance management (coaching, mentoring, training) and leadership skills.
• Consistent follow-through and the ability to deliver results, meet all deadlines.
• Excellent organizational, time management skills and attention to detail.
• Embraces the opportunity to work side-by-side with team and partners.
• Ability to work independently and support teams.
• Able to handle confidential matters.
• Business professional with excellent business judgment and self-control under all circumstances.
• Outstanding work ethic with a "can do" attitude and a drive to succeed.