Job description
Job Locations: US-Remote Type: Full-Time Overview:
This is a 40 hour per week position with excellent compensation and full benefits including medical, dental, vision, 401(k), FSA, life and disability, paid time off and holidays.
Schedule: Monday - Friday; 8am - 5pm (EST)
If you are a Referral Coordinator who wants to work in a setting that emphasizes prevention, wellness, and patient involvement, we want to talk with you! Join a health care organization where the emphasis is on health outcomes, not patient volume and billing.
About Marathon Health
Marathon Health (www.marathon-health.com) is one of the nation’s leading providers of employer-based health services. We serve businesses throughout the United States, providing a different kind of healthcare program that focuses on total population health management and health risk reduction.
Marathon Health promotes a culture of health and wellness in everything we do. It is for this reason we seek to hire individuals who embrace wellness and model healthy behaviors in their own lives. We are proud to be a drug and tobacco free company. We value the richness diversity brings to our workforce and are committed to being an equal opportunity employer and provider (EOE). We are proud to be a drug and tobacco free company and the selected candidate must pass a criminal background check and drug test.
Responsibilities:
COVID-19 Vaccinations are not mandated at Marathon Health unless there are specific client requirements or applicable state laws.
(Colorado Only*) Minimum salary of $16.63/hour and Benefits
Referral Coordinator
Marathon Health is seeking a full-time Referral Coordinator to work collaboratively with our team serving the employees and families that visit our on-site and near-site corporate health and wellness centers. This is a remote position.
This is a 40 hour per week position with excellent compensation and full benefits including medical, dental, vision, 401(k), FSA, life and disability, paid time off and holidays.
Schedule: Monday - Friday; 8am - 5pm (EST)
If you are a Referral Coordinator who wants to work in a setting that emphasizes prevention, wellness, and patient involvement, we want to talk with you! Join a health care organization where the emphasis is on health outcomes, not patient volume and billing.
About Marathon Health
Marathon Health (www.marathon-health.com) is one of the nation’s leading providers of employer-based health services. We serve businesses throughout the United States, providing a different kind of healthcare program that focuses on total population health management and health risk reduction.
Marathon Health promotes a culture of health and wellness in everything we do. It is for this reason we seek to hire individuals who embrace wellness and model healthy behaviors in their own lives. We are proud to be a drug and tobacco free company. We value the richness diversity brings to our workforce and are committed to being an equal opportunity employer and provider (EOE). We are proud to be a drug and tobacco free company and the selected candidate must pass a criminal background check and drug test.
Responsibilities:
The Referral Coordinator will facilitate referrals for Marathon Health patients who require healthcare services beyond the scope of our clinics. Serve as a primary liaison between the patient and the specialist or facility, ensuring that the patient's preferences (urgency, availability, location, cost sensitivity, etc.) are gathered and communicated in a timely and efficient manner. Work closely with local and/or regional providers to ensure services are established with minimum delay or impact to patient care.
- Interview patients for medical information necessary to make appropriate referral
- Identify potential referral providers or facilities using various tools and applications on the basis of cost, location, availability, and quality
- Schedule appointments; communicate details of appointment (including charges, pre-referral directions and instructions, and other necessary information) to patient to ensure appropriate referral experience
- Enter and validate information in various databases and applications, such as Salesforce and Excel
- Educate patients about healthcare jargon— "Pre-certs," "deductibles," "allowables," "plan eligibility," etc.
- High School Diploma or GED required; Associate's or Bachelor's degree in nursing, medical assisting, or other clinical degree preferred
- Experience in medical office, central scheduling, or in a clinical navigator role required
- Knowledge of and experience with medical terminology and procedural coding required; includes ability to interpret insurance information
- Experience with insurance plans, third-party payer practices and guidelines, and pre-certification and referral management for insurance plans required
- Excellent verbal and written communication skills
- Knowledge of customer service best practices
- Ability to manage tasks/projects with aggressive deadlines/time-sensitivity
- Attention to detail with good organizational capabilities
- Proficiency with computers and strong typing skills
- Ability to maintain confidentiality
- This position is 100% remote. Candidate must have a quiet space where virtual meetings can occur without disruption or background noise. Candidates are responsible for providing adequate internet bandwidth to maintain high quality connections.
COVID-19 Vaccinations are not mandated at Marathon Health unless there are specific client requirements or applicable state laws.
(Colorado Only*) Minimum salary of $16.63/hour and Benefits
- Note: Disclosure as required by sb19-085(8-5-20) of the minimum wage compensation for this role when being hired to work in Colorado
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