Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant.

LSF is looking for a talented Employment Case Manager who wants to make an impact in the lives of others.

Purpose & Impact:

The Employment Case Manager will provide employment services to newly arriving parolees enrolled in the Matching Grant program.

Essential Functions:

• Coordinate daily participant registration process.
• Interview participants individually to assess needs and provide referrals after intake.
• Develop Employability and Self-sufficiency Plans face to face with participants.
• Monitor compliance with the goals and objectives set in participant’s Employability Plan.
• Ensure achievement of participant’s Self-Sufficiency Plan.
• Develop relationships with area employers that allow for placement of program participants in job opportunities.
• Conduct outreach to area employers to provide program information and to inquire about job openings.
• Assist and lead in the provision of orientation on the U.S job market as well as pre-employment training.
• Assist program participants with building resume.
• Assist program participants in job search and the submission of applications.
• Place participants in jobs appropriate to their needs, circumstances, and skills.
• Follow up with program participants and employers to ensure retention, address any issues, and explore job upgrade opportunities.
• Provide career counseling as needed.
• Maintain current knowledge and understanding of the Afghan Placement and Assistance (APA) Program including benefits and services paroles qualify for.
• Ensure that program participants are being served in a linguistically and culturally appropriate manner and provide education and advocacy when necessary.
• Coordinate services with staff members and stakeholders to support program participants' progress toward self-sufficiency.
• Maintain case documentation of all services provided and submit written reports as required.
• Attend stakeholder meetings and work with community partners to learn about employment opportunities for parolees and make referrals when needed.
• Performs other related duties as assigned.

Other Functions:

• Must possess a clean/valid Florida Driver License, reliable transportation and proof of insurance (transcript of driving record will be requested from the Department of Motor Vehicle at the time of hire).
• May enter all financial transactions of the client’s funds into the IRIS system as well as accounting per procedures in a timely manner.
• May create and document check request vouchers for all R&P, APA, MG, and PC clients per scheduled if necessary.
• Completes inventory control data entry form from DPVs, enters information in the database, and tags all the equipment and furniture regularly.
• Provides indirect supervision of MG Program staff.
• Assists manager with RFP and other project.
• Assists Manager in enforcement and attaining program goals.
• Provides training to program staff if necessary.

Physical Requirements:

• Able to travel to other counties.
• Able to sit and stand for long periods of time.
• Able to utilize office equipment.
• Able to work in fast paced environment.

Education:

Bachelor’s degree or equivalent; experience working with refugees or 4 years’ experience working in the refugee field with an associate degree.

Experience:

At least four (4) years of successful work experience in employment services.

Skills:

• Proficiency in Microsoft Office applications
• Knowledge of community resources and ability to connect families to community services.
• Excellent verbal and written communication skills
• Critical assessment and analysis skills
• Ability to work and deal a diverse group of clients.
• Must be able to keep confidential information.
• Bilingual

Other:

Must demonstrate sensitivity to our service population’s cultural and socioeconomic characteristics and needs.

Principal Accountabilities:

• Reports to Program Manager
• Must be a team player with monitors as well as other clerical staff.
• Accurate, complete and timely submission of required reports to funders and LSF.
• Effective working relationship with clients (providers).
• Adherence to LSF policies and procedures.

Why work for LSF?

LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization.

Amazing benefits package including:

• Medical, Dental and Vision
• Teladoc (24/7 online access to doctors)
• Employee Assistance Program (EAP)
• Employer paid life insurance (1X salary)
• 13 paid holidays + 1 floating holiday
• Generous PTO policy (starting at 16 working days a year)
• 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement
• Tuition reimbursement

Lutheran Services Florida embraces diversity, equity and inclusion in all business practices. LSF is proud to be an equal opportunity employer.