Recovery Coach- Emergency Department

Full Time
Falmouth, MA 02540
Posted
Job description

Informational Interviews! / Every Wednesday 10 AM-12 PM

Gosnold Human Resources (348 Gifford St; Falmouth)

508.540.6550 Ext. 5823


OVERVIEW:

Gosnold, Inc. is a nationally accredited non-profit leader in the prevention, treatment and recovery of mental health and substance use disorders. We offer a full, end-to-end continuum of care offering a wide range of treatment options. Highly regarded for innovation, we offer a comprehensive patient centered continuum of care tailored to fit the needs of each individual. Gosnold welcomes like-minded individuals who are passionate about our mission to support people and families affected by these disorders, and to promote lasting recovery.

SUMMARY:
The Recovery Coach is responsible for working in the Emergency Department assisting hospital staff including social workers, doctors, and nurses in facilitating appropriate placement for patients that come into the hospital with substance use disorder issues.

The weekly schedule for this position is varies based on day and location (locations may include Plymouth, Falmouth, Milton or Hyannis).

ESSENTIAL JOB FUNCTIONS/DUTIES/RESPONSIBILITIES:
  • Engage with patients brought to the hospital emergency room for a substance use disorder or related condition. Such engagement must be provided in a non-judgmental manner and designed to refer the patient to addiction specific services.
  • Conduct screening assessments with patients directed to the specialist by the ER physician to ascertain suitability and receptivity to treatment referrals.
  • Relate recovery in a positive manner through coaching, role modeling, and mentoring to maximize referral placement potential.
  • Facilitate transfer to treatment settings, working with hospital staff to ensure transportation if necessary.
  • Develop referral relationships with community resources (detox, rehab, etc) across wide geographic area.
  • Conduct at least two follow-up telephone motivational calls to patients (and families if involved) who refuse treatment referrals at time of ER experience.
  • Document, as directed, in the hospital record keeping system assuring compliance with privacy and confidentiality regulations. Maintain Recovery Specialist contact log for use in follow-up activity.
  • Cooperate with required hospital administrative and safety protocols and function under the professional authority of the ER physician and nursing management.
  • Interact, as necessary and appropriate, with hospital social workers or navigators to enable “warm handoffs” of patients overlapping Recovery Specialist shift coverage.
  • The Emergency Room Recovery Specialist reports to the Gosnold Assistant Director of Care Management, and while in the ER, to the Chief of Emergency Medicine or his/her designee.
  • Ability to work varying shifts in various locations.
  • Performs all other duties as assigned.
MINIMUM KNOWLEDGE, EXPERIENCE, AND SKILLS REQUIRED:
T he requirements listed below are representative of the knowledge, skills, and/or abilities required to perform the job.
Education:
  • High School Diploma or Equivalent.
  • Massachusetts CARC (Certified Addictions Recovery Coach) Certification or willingness to partake in CARC program.
Experience:
  • At least two years of working with substance use disorder patients in a behavioral health clinical setting.
Skills:
  • Ability to interact and relate to persons experiencing an acute drug or alcohol crisis and those in early recovery. Must be able to communicate hope, respect, self-direction, and empowerment in a non-judgmental way.
  • Ability to interact professionally with hospital medical personnel, patient advocacy groups and community resources.
Certificates, Licenses, and Registrations:
  • Massachusetts CARC (Certified Addictions Recovery Coach) Certification or willingness to partake in CARC program.

BENEFITS (based on full-time employment):

  • Health & Dental Insurance
  • Generous Paid Vacation, Sick, and Holiday Time
  • 403b Retirement Plan with employer match
  • Short-Term Disability and Life & Supplemental Life Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Tuition Assistance
  • Payroll Deductions for Home & Automobile Insurance
  • Critical Illness & Accident Insurance
  • Employee Assistance Program.

Gosnold is an Equal Opportunity Employer.

COVID-19 Statement:

In accordance with CDC guidelines, Gosnold maintains strict standards when it comes to protecting our staff, patients, and residents, and offers a variety of personal protective equipment to ensure a safe and stress-free workplace.

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