Job description
We have only one chance to make a first impression on and it’s our Receptionists on the front line who are the first voice our patients hear. At Christie Clinic, our Receptionists demonstrate “We Listen. We Care.” every day to those calling on the phone and visiting our offices. Our Receptionists treat each call with the utmost importance and with promptness connect with the team member to assist. In addition to creating a welcoming customer service environment, this position keeps our teams running at top performance by being organized and staying enthusiast. The ideal candidate will be highly customer service-oriented, with excellent communications skills and the ability to multi-task and prioritize effectively.
We are currently seeking a full-time, Monday - Friday, 8am – 5pm, Receptionist in our Pediatrics department at the Windsor Clinic. Experience in a medical office setting is highly preferred.
Responsibilities:
- Greet patients and visitors in an efficient, professional and courteous manner and solicit customer feedback to improve service.
- Demonstrate the ability to promptly answer a high volume of phone calls and schedule patient appointments with providers.
- Provide check-in process for patients.
- Verify and update necessary demographic information.
- Maintain provider schedules.
- Keep a neat and orderly work and lobby area.
- Maintain relevant office supplies for department effectiveness.
- Perform related work as required.
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