Location: East Northport

Hours/Days: Every Other Friday, Saturday, Sunday Evenings. 4:30pm-9:00pm. Various fill-in shifts.

The Hospice Receptionist provides overall office support for Clinical Managers, Clinicians, Volunteer Coordinator, Bereavement Coordinator, Pastoral Care Coordinator, Nurse Practitioner, and Medical Director as evidenced by:

• First line of response to all incoming phone calls, email and fax communications, interoffice and postal mail and deliveries.
• Greet families, visitors and volunteers.
• Prepares and executes correspondence and memorandums, completes general office duties as directed, collating, alphabetizing, etc., maintains filing system and follow up, supporting on-call staff.
• Assembles inpatient chart for hospice house nursing staff.
  

• Processes DME orders for the Hospice home care patients and the Hospice House as directed, and coordinates order changes.
  

• Processes and files electronically all related chart documentation for active and discharged patients.
• Enters any new MD into the system and updates as needed.
• Updates daily charges and care locations upon patient transfer or admission into the hospice house.
• Create new episodes for newly admitted patients.
  

• Supports and promotes the mission of VNSHS.
• Represents the agency in a professional manner and follows the agency dress code.
• Accountability and follow through of all designated tasks.
• Commitment to the clinical team and clients served.
• Compliance with the confidentiality policies and procedures of the agency.
  

Qualifications:

• High School Diploma or equivalent required.
• Minimum 2 years of office experience, preferably in a health care environment.
• Strength in medical terminology.
• Strong computer/ data entry skills with proficiency in programs such as Microsoft Office applications to include but not be limited to MS Word, Excel, Publisher, and PowerPoint.
• Excellent organizational/communication/customer/service skills.