Job description
Overview:
ARS-Rescue Rooter is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, ARS-Rescue Rooter may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
ARS/Rescue Rooter is the largest, National HVAC & Plumbing company in the US! ARS is looking for an energetic permits receptionist that provides responsive and high quality customer services to promote positive first impressions to visitors, vendors and customers.
Responsibilities:
- Process permits for AOR installations and contact customers and jurisdictions for inspections.
- Prepare permit paperwork in accordance with jurisdictional requirements.
- Submit permit requests via online systems and/or in person.
- Create and maintain Microsoft Excel files to track permit status.
- Communicate directly with city officials to coordinate and schedule all necessary inspections.
- Coordinate with the permit runner or have the ability to run permits to job sites and localities on your own.
- Close Permits at job completion.
- Assures that all external and internal calls are handled quickly and effectively, taking messages and transferring, paging or otherwise assisting callers. May communicate using telephone lines, radio and/or cell phones.
- Represents the company by greeting visitors, vendors and clients and contacting appropriate staff members. Directs visitors to proper destination.
- Prepares outgoing mail and sorts/distributes incoming mail and faxes.
- Issues employee applications, assists applicants and maintains applications on file.
- Performs general clerical duties as assigned to include filing, photocopying, typing proposals and reports, logging information, faxing and entering data into computer systems.
- Orders and maintains office supplies, as needed. Ensures that office equipment is operational with appropriate paper, toner, etc.
- May coordinate cleaning and maintenance of office equipment.
- May be responsible for making travel arrangements.
- May be responsible for preparing and coordinating bank deposits.
- Coordinates delivery of express shipping supplies and pickup of outgoing shipments.
- May maintain petty cash funds.
- Forwards calls, as appropriate, to other members of the staff in other departments.
- HS diploma, or GED equivalent, is required. Related experience and/or advanced training or any equivalent combination of education and experience may be substituted.
- Previous permit experience is preferred.
- Reception experience or experience in customer service is desired.
- Must be computer literate with knowledge of Microsoft Office products.
- Must be able to use general office machines and multi-line telephone.
- Strong communication and interpersonal skills are required.
ARS-Rescue Rooter is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, ARS-Rescue Rooter may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
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