Job description
You are the first person to greet our patients in our health centers. In this critical role, you will provide front desk and administrative support to engage with our patients and ensure their care and treatment is prompt and efficient.The position is vital to the patient care team and is instrumental in guiding the patient through the health care processes involved with their visit. Our Receptionists are essential to the Health Center team by ensuring patient data is accurate.
What You Will Do
- Ensure our patients are properly checked in and ready to meet with their providers
- At the end of a patient’s visit, work with them to complete necessary tasks, process payment, ensure they understand next steps and they are set for their next appointment.
- Provide great customer service
- Be a patient advocate
- Be a Team Player to advance the goals of our organization in in assisting our patients to better health and improving our communities
- Extensive training and experience using EPIC (a top EMR system)
- Opportunity to make an impact in your community
- Work in a large, community-based non-profit organization
- Have a strong connection to our patients and communities
- Great employee benefits
- High school diploma or equivalent
- Basic proficiency in computer skills
- Experience in a clinical or ambulatory health care or hospital setting
- Customer service experience in healthcare
Who We Are
ACCESS is at the forefront of expanding access to affordable, comprehensive healthcare. We understand that we must continually work to evolve our thinking around patient care. As a community health care leader, we know that regardless of all the resources and advancements in medicine today, patient engagement is the most critical element in improving health outcomes. To achieve this outcome, we innovate and develop better practices to improve our care delivery model. To continue successfully down this path, we search for candidates who share our values and goals.
We don’t discriminate for any reason. We welcome talent who believes in our mission, drives the organization forward and cares about the value they bring to an organization.
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