Real Estate Senior Office Manager

Full Time
Fresh Meadows, NY 11365
Posted
Job description

Accounts Receivable Supervisor Duties

  • Ensure Accounts Receivable Assistants enter payments and charges correctly into Yardi Property Management System, monitor monthly billing, provide online payment late list to receivable staff.
  • Enter and adjust parking status as housing sends updated information.
  • Utilize Profit star Check Processing System to clear and resolve checks not cleared through the Yardi Scanning System. Coordinate with CFO and Yardi systems to settle any issues with the operating system.
  • Explaining and/or editing account discrepancies.
  • Create memos to be sent to cooperators (2400 units) and/or memos to employees
  • Enter information into Yardi for Carrying charge increases, while notifying SCRIE and DRIE of the Increases.
  • Monitor online payment system (Rent Café) and accounts; assist cooperators in registering to use online portal or if their having login issues, notify cooperator if payment does not process, and correspond with cooperators via submitted online request.
  • Communicate daily with cooperators, POA’s, legal department, office manager, CFO,

attorney’s office, Assemblyman’s office, Department of Finance, Department of Adult Protective Services, Catholic Charities, Meals on Wheels, and 5 housing companies, in reference to cooperator accounts and status.

  • Assist legal department in ensuring in-house and court stipulations are accepted by the receivables department according to stipulation parameters.
  • Create Cooperator breakdowns using Yardi Property Management System and Microsoft Excel for large balance accounts.
  • Explain qualifications of SCRIE (Senior Citizen Rent Increase Exemption) to interested cooperators; assist in gathering the necessary documentation, completing the application, and mailing to SCRIE Unit (SCRIE we receive from the state through HPD).
  • Explain qualifications of DRIE (Disability Rent Increase Exemption) to interested cooperators; assist in gathering the necessary documentation, completing the application, and mailing to the DRIE Unit (DRIE we receive from the city, Department of finance).
  • Asses quarterly reports sent from the SCRIE and DRIE Units and apply exemptions, retro exemptions, and cancellation of exemptions to the proper accounts.
  • Review and correct Yearly STAR (School Tax Relief Exemption) sent by the Department of Finance of 5 housings, to ensure past information is updated.
  • Apply Star exemption into each individual account of the qualifying cooperator.
  • Explain and assist cooperators in filling out the correct Star application (i.e. Basic STAR and Enhanced STAR for NYC, via online or paper application) and gathering the necessary paper work to ensure cooperator sends documentation by the deadline, to ensure proper status.
  • Explain and assist cooperators in filling out the correct Star application (i.e. DHE and Enhanced SCHE for NYC, via online or paper application) and gathering the necessary paper work to ensure cooperator sends documentation by the deadline, to ensure proper status.
  • Review and verify new move out accounts to ensure the correct amount is being charged or refunded to cooperator.
  • Review move-out accounts with uncollected amounts, gather necessary documentation within the file to send to the collection agency.
  • Correspond with the collection agency as to the status of previous and newly sent collection files, affidavits needed, attend court dates in respective location (can include night court).
  • Update the collection spreadsheet to keep an accurate record of each individual file and its status that has been sent to the collection agency.
  • Supervise yearly income affidavit assessment of charges for each cooperator whether its above income, below income or not received from cooperator by deadline. (Each account must be noted and charged if necessary. In addition, income affidavits are continuous; if a cooperator brings in the affidavit after the deadline you still must accept it; and evaluating and adjusting their account going forward if necessary.
  • Supervise Yearly income verification received from DHCR, to ensure cooperators have put accurate information on previously submitted income affidavit.
  • Arrears and vacated arrears DHCR reports for all 5 housings, which must be submitted monthly to DHCR.
  • If any of your team members are out of work for an extended period of time, you must in addition to your task, assist in making sure their task are completed as well.
  • Answering calls, assisting cooperators when they come to the office and home visits

Office Manager Duties

Maintain a cohesive and productive work environment in room 307 in conjunction with field offices

Delegate additional task.

Tend to cooperator issues via phone, email, letters and/or in person.

Assist CFO, General Manager, Housing Manager, Legal Counsel or Housing President with any task requested

Requirements:

A bachelor’s degree in accounting, Finance, or Business Admin. preferred.

Similar work experience needed.

Candidate must have a positive outlook and work well under pressure.

Candidate must have his/her own car for travel.

Candidate must have proof of Covid Vaccination.

Job Type: Full-time

Pay: $30.00 - $36.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday

COVID-19 considerations:
all are required to get their temperature check and to wear a face mask before entering into the building.

Education:

  • High school or equivalent (Required)

Experience:

  • Microsoft Excel: 3 years (Preferred)
  • Bookkeeping: 3 years (Preferred)

Willingness to travel:

  • 25% (Required)

Work Location: One location

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