Under the direction of the Quality Manager, the Quality Engineer is responsible for providing support across all existing Quality applications. This role will be exposed to a variety of areas across the Great Dane plant environment.

Key Responsibilities:

• Collaborate with Great Dane’s quality and engineering personnel to determine critical part features and review manufacturability of design. Make recommendations to modify part specifications and tolerances as necessary to support cost effective production.
• Provide quality engineering support to operations ensuring consistent application of quality techniques
• Resolve quality issues of capability, tolerancing, and materials related issues.
• Resolve quality issues by identifying problems, examining solution options, and implementing action plans.
• Effectively communicate and reinforce Great Dane’s commitment to quality improvement efforts
• Determine when process stability and capability studies should be performed on existing processes. Review and analyze results. Recommend changes to processes based upon findings and perform follow up to verify effectiveness.
• Participate in the Advanced Product Quality Planning activities to determine appropriate use of existing and new measurement systems during new tool or process design and startup.
• Coordinate pre-launch production trial run process monitoring.
• Participate and lead development of Failure Mode and Effects Analysis (FMEA).
• Develop and maintain Control Plans and FMEA's throughout the life of the part.
• Facilitate and promote use of appropriate problem-solving techniques for effective root cause analysis and successful corrective action.
• Extract and analyze data using JDEdwards, excel, and minitab and present for review to the leadership teams
• Perform duties in accordance with quality system requirements as the voice of Great Dane’s customers.
• Coordinate with Sales, Purchasing, Engineering, Production, and Maintenance to resolve customer complaints and concerns.
• Apply appropriate use of statistical techniques.
• Determine and apply appropriate Measurement System Analysis tools.
• Other duties as assigned.

Competencies:

• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
• Integrity & Trust: Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain.
• Functional Technical Skills: Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.
• Peer Relationships: Can quickly find common ground and solve problems for the good of all; can represent his/her own interests and yet be fair to other groups; can solve problems with peers with a minimum of noise; is seen as a team player and is cooperative; easily gains trust and support of peers; encourages collaboration; can be candid with peers.
• Planning: Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into the process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals; evaluates results.
• Priority Setting: Spends his/her time and the time of others on what’s important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.