Job description

Company Overview

Newhaven Display is a leading global display company that produces electronic display products for a wide variety of markets and applications. Our products include cutting edge TFT, LCD, VFD and OLED technologies, and we design and manufacture electronic display products found in all major industries such as medical devices, auto, appliance, and industrial equipment to name a few. Our mission is to provide the highest quality display products, development tools and design services to our customers in a timely manner that meets their needs, promotes growth, and increases customer satisfaction.

About the Job

Quality is involved in nearly every aspect at Newhaven Display, this leads to an expanded role with the successful candidate influencing multiple departments. Our Quality Engineer will focus on product quality improvement activities. The goal is to ensure our quality performance improves far beyond industry standards and increase customer retention by solving and eliminating repeat failure modes.

Responsibilities

• Optimizing the Quality Assurance process.
• Understanding specification changes and implications to the portfolio of devices.
• Monitoring the effectiveness of present QA testing.
• Understanding and improving First Article Inspection (FAI) reports. These typically involve electrical, mechanical, and optical device properties.

• Customer Returns - Analyze returns for root cause and corrective actions.
• Providing customers with 8D analysis reports as required by their DMR’s (Defective Material Reports).
• Creating Lessons Learned and engaging with the engineering and manufacturing teams to prevent re-occurrences.

• Supplier Returns – Support the in-house analysis of NCM to expedite corresponding supplier returns.
• Driving suppliers daily for root-cause Corrective Action Reports (CAR) for speedy resolution and implementation.

• Participate within other areas of Quality Improvement.
• Minimize Non-Conforming Materials (NCM).
• Perform detailed Quality analysis related to products, material movements, pricing, etc.
• Initiate and perform problem-solving analyses with the goal of driving product improvements.

• Other duties as assigned.

Requirements

• BS in Industrial, Mechanical or Electrical Engineering.
• 2-3 years of broad engineering development experiences.
• The ability to read/write schematics and specifications.
• Ability to provide clear and concise customer communications with excellent writing skills.
• Knowledge and understanding of Lean Manufacturing principles, techniques, and philosophies.
• Strong organizational skills, capable of completing tasks with limited supervision.
• Superior attention to detail, timely and persistent follow-up is essential.
• Experience with LCD, VFD, OLED or TFT display technologies is a plus.
• Proven ability to work in a dynamic environment, developing flexible solutions to meet evolving business needs.
• Demonstrated excellence in project management skills with a strong commitment to customer service.

Benefits

At Newhaven Display, you are empowered to create a career that will take you to where you want to go. Here, you’ll enjoy the freedom to explore new projects, the support to think outside the box and the advanced tools and technology that foster innovation and achievement. We offer an excellent working environment, salary and benefits package including PTO (Paid Time Off), medical, dental, vision, 401k, and advancement opportunities within the company.

Job Type: Full-time

Pay: $60,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• Quality: 2 years (Preferred)
• ELECTRONIC COMPONENTS: 1 year (Preferred)

Work Location: One location

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