TS Tech is a leading global automotive tier one supplier with 72 locations in 14 countries. We are a Japanese-owned corporation with a highly diversified workforce that stresses the importance of its people with an emphasis on lifetime career development, team spirit and inclusion. Our Americas region corporate office, TS Tech Americas, Inc (TSAM), supports 17 locations in the United States, Canada, Mexico and Brazil. We have an immediate need for an Quality Assurance Engineer in our Reynoldsburg, OH corporate office. A hybrid remote work environment, excellent benefits package, flex time program, matching 401K plan and relocation package are available for qualifying candidates.

Position summary:

Perform root cause analysis on defect parts, monitor warranty data to ensure constant reduction related to countermeasure implementation, and work with customers, suppliers, & sister plants to improve process capability.

• Effectively reflect previous warranty issues into the new model design & production process controls.

Qualifications/Essential Skills and Experience:

• Bachelor’s degree in engineering or equivalent discipline or equivalent work experience.
• 2+ years in a manufacturing environment preferred (work or school).
• Root cause analysis experience preferred.
• Above average math skills (sound knowledge in both statistics and calculus).
• Good oral and written communication skills.
• Ability to communicate effectively with all levels of staff and management, both internal and external.
• Ability to work independently from general supervision (must be self-motivated once given direction/guidance).
• Excellent organization skills with ability to perform multiple tasks and obtain results working within strict time frames.
• Strong attention to detail.
• Proficient in MS Office software including Word, Excel, Outlook, and PowerPoint.
• Ability to read and interpret assembly and component drawings and engineering specifications.
• CAD Data Analysis (measurement & manipulation) (CATIA V5 preferred).
• Basic knowledge of operating measurement equipment (CMM preferred).
• Good knowledge of manufacturing processes.

Primary Position Responsibilities:

Warranty & Mass Production Support duties:

• Window for Honda warranty program.
• Investigate current market claims, establish proper countermeasures, and feed forward results to new model designs.
• Lab and test equipment maintenance and management.
• Effective and efficient communication with customers, sister plants, and suppliers.
• Process assurance audits at sister plants and suppliers.
• Window to sister plants and suppliers for test requests and cost savings opportunities.
• Effective and efficient creation and communication of presentations to internal management, customers, suppliers, and sister plants.
• Monitor and follow-up on sister plant supplier issues, and support/lead high impact supplier quality issue investigations.
• Perform, execute, and follow-up on past problem investigations (ensure countermeasures are implemented and effective).
• Support new and current supplier development activities.
• Enforce the TS Tech Supplier Quality Manual.
• Other duties assigned.

New Model and Supplier Quality duties:

• Review early development drawings, quality control plans, DFMEA/PFMEA, etc.
• Conduct minimum process requirement audits to ensure previous issues will not reoccur, in order to improve new model quality.
• Conduct evaluations of new model parts for comparison to JD Power market data from actual customers to ensure customer expectations are met.
• Effective and efficient creation and communication of presentations to top management during development of new models.
• Monitor and follow-up on sister plant supplier issues and support/lead high impact supplier quality issue investigations.
• Perform, execute, and follow-up on past problem investigations (ensure countermeasures are implemented and effective).
• Support new and current supplier development activities.
• Enforce the TS Tech Supplier Quality Manual.
• Other duties assigned.

Reporting to this position:

• No Direct Reports
• No Indirect Reports

Physical Demands and Work Environment:

• Environmental conditions - Open office environment. May be exposed to moderate noise levels.
• Vocal Communication - Required to express or exchange ideas by means of concise (clear, correct and timely) discussion with coworkers, customers, suppliers, etc.
• Hearing Perception - Ability to recognize information at normal spoken levels and/or ability to receive detailed information through oral communications and/or make fine distinctions in sound.
• Sensory Utilization - Prepare and analyze written or computer data.
• Physical Activities - Required to stand, walk and sit, as well as using hands to pick up, handle or feel objects. May occasionally reach with hands and arms. May be required to lift up to 50 lbs. unassisted.
• Visual Acuity - There are no special vision requirements.

Travel Requirements:

• Travel of 20-40% may be required from week to week. Most travel is within driving distance of TS Tech Americas, INC, which requires a valid driver’s license. Travel may also include international trips to customers, suppliers, and TS Tech locations in Canada, Mexico, Brazil, Europe, China, Japan, and others.

Training Requirements:

In addition to the standard training and orientation for CQA associates, this position may have one or more of the following specific training needs:

• New Hire Orientation
• Safety Training
• ISO Training
• Total Quality Management Training
• Honda’s 5 Principles of Problem Solving - Training
• TC Circle (Global Improvement Conference) and iCON (Improvement Conference of North America)Training
• Ts Tech Trouble Report - Data and Supplier Performance Training
• SharePoint Training
• Customer Portal Usage Training
• APA Training (PO System)
• Quality Management System Internal and/or Lead Auditor Training
• Quality Assurance Visit - Auditor Training
• Quality Cost Delivery - Auditor Training
• Supplier Quality Manual Implementation and Maintenance Training
• 5S Training
• Catia Training
• Tool Shop Equipment introduction