Job description
Overview:
Skills Required:
Qualifications Required:
A quality assurance specialist ensures that the final credentialing files are following symplr's quality standards. In general, these detail-oriented professionals are responsible for routine audits of PSV activities, the detection and resolution of problems, and the delivery of satisfactory outcomes. Should any defects be found, it's up to the QA specialist to apply corrective actions.
Duties & Responsibilities:
Duties and Responsibilities:
- Coordinate with Manager to determine audit scope, audit requirements and timelines.
- Plan and perform audits such as operational, and compliance audits.
- Review audit findings in conjunction with management and QA Team
- Participate in audit meetings and coordinate internal and external audit activities.
- Maintain CVO policies and procedures according to regulatory requirements.
- Develop process improvements to improve quality and effectiveness of deliverables.
- Identify areas of improvements and concerns to management.
- Investigate customer complaints and non-conformance issues
- Collect and compile statistical quality data
- Maintain audit documentations according to established standards.
Skills Required:
Skills Required:
- Analytical skills -will gather and interpret data, must be able to spot trends and notice outliers
- Organizational skills -needed to keep track of testing, results, documentation, and recommendations
- Excellent written communication -concise and accurate written documentation is essential. Also required to review internal policies and procedures as well as external accreditation standards to apply to internal policies
- Interpersonal skills -involved in training production staff on quality systems, also working closely with production staff to find and adjust errors in the processes
- Keen attention to detail -must be able to spot when processes do not comply with guidance and provide alternative suggestions. Must be able to read and interpret the details of external guidance and industry regulations
- Critical/logical thinking -must identify problems but also be able to help provide novel solutions to ensure efficiency and quality of the primary source process
Qualifications Required:
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Together, if we shape our intentions, actions, and interactions around a common, purposeful culture, we can quickly achieve more, attract others who help realize our goals, and thrive in our professional relationships.
- Associate degree or an equivalent combination of education and/or experience in healthcare
- Prior data management/data integrity experience preferred
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