Job description
Overview:
JOB SUMMARY: The sole responsibility of a Quality Assurance Coach/Trainer is to ensure that high-quality, expanded learning programs are consistently delivered to our students through coaching and supporting Site Coordinators. As a Quality Assurance Coach/Trainer, you will model professionalism and leadership for Site Coordinators, provide staff development training and follow-up coaching and support to ensure that they are best prepared to teach, help, inspire, and nurture our students. The Quality Assurance Coach/Trainer is the program support to ensure that Site Coordinators are fully prepared to create quality expanded learning programs. This allows each of our students to experience: 1) physical and emotional safety, 2) positive student-to-student and student-to-adult relationships, 3) engaging and relevant academic and enrichment activities, 4) growth in academic achievement, 5) and opportunities for youth leadership.
Think Together is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, national origin, ancestry, sex, gender, gender identity, gender expression, pregnancy, childbirth or related medical conditions, religious creed, physical disability, mental disability, age for individuals age 40 and over, medical condition (as defined by state law (for example, cancer or genetic characteristics or HIV/AIDS), marital status, military and veteran status, sexual orientation, genetic information, citizenship status or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
Quality Assurance Coach
Palm Springs
Founded in 1997, Think Together partners with schools to change the odds for kids by providing award-winning programs during and outside the school day. We’re one of California’s largest nonprofits working in school districts from San Diego to San Francisco. Whether you’re interested in early learning, elementary, middle or high school, you can invest in your community by working at a local school or working within our home office providing support!
JOB SUMMARY: The sole responsibility of a Quality Assurance Coach/Trainer is to ensure that high-quality, expanded learning programs are consistently delivered to our students through coaching and supporting Site Coordinators. As a Quality Assurance Coach/Trainer, you will model professionalism and leadership for Site Coordinators, provide staff development training and follow-up coaching and support to ensure that they are best prepared to teach, help, inspire, and nurture our students. The Quality Assurance Coach/Trainer is the program support to ensure that Site Coordinators are fully prepared to create quality expanded learning programs. This allows each of our students to experience: 1) physical and emotional safety, 2) positive student-to-student and student-to-adult relationships, 3) engaging and relevant academic and enrichment activities, 4) growth in academic achievement, 5) and opportunities for youth leadership.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Manage non-exempt employees budgeted hourly schedule and responsibilities.
- Provides classroom training, supported with on-site and follow-up coaching to Site Coordinators to ensure the development of their skills and leadership to:
- Implement a high-quality program incorporating THINK Together-selected curricula, behavioral standards, policies and procedures for ensuring quality content, student safety, and appropriate management practices.
- Employ “Best Practices” in expanded learning programming consistently with fidelity.
- Ensure the THINK Together four core agreements are implemented: 1) Be responsible 2) Be respectful, 3) Be safe and 4) Have fun.
- Develop schedules and lesson plans for students.
- Ensure that THINK Together curriculum is developed to support the common core standards, is being utilized by sites which will provide a well-rounded program designed to meet the core THINK Together mission.
- Collaborate with school administrators, school staff, and parents on a regular basis regarding program activities and student needs.
- Provide leadership for program staff, coaching, training, and performance assessments to ensure quality programming is delivered to our students.
- Ensure delivery of quality components: homework assistance academic and enrichment learning opportunities.
- Ensure that volunteers and community-based partners are well-integrated into the site’s program.
- Ensures appropriate program supplies, materials, and access to special events by allocating site budgets effectively.
- Develop program staff and student leadership skills by promoting their ability to host visitors and explain the program at any time.
- Encourage an engaging environment that students, program staff, and volunteers want to be part of every day.
- Ensures implementation of the safety plan at the site.
- Implement other human resource policies and procedures.
- Implement other plans or management requirements related to the site’s needs.
- Implement effective coaching strategies by:
- Working on site with Site Coordinators to strengthen THINK expanded learning programs
- Ensuring that staff members are recruited trained and assigned in order to strengthen the effectiveness of the program for students.
- Capturing “teachable moments” with Site Coordinators empowering them to refine of program elements.
- Models professional behavior by:
- Participating fully in their own professional development and training in all aspects of expanded learning programming and coaching strategies to ensure a cycle of continuous growth.
- Attending QAC/T meetings and other meetings and trainings as requested.
- Supervising, training and developing subordinates in line with the objectives, policies and procedures of the organization.
- Completing supervisory responsibilities in a timely and thorough manner.
- Maintaining highest degree of confidentiality in student, staff and management matters.
PROFESSIONAL QUALIFICATIONS:
- Bachelor's degree in education or related field required for school-based programs; additional course work or master’s degree is desirable.
- At least 2-4 years in leadership or staff development position; leadership experience in recreation or educational field desirable
- Ability to support Site Coordinators as they work cooperatively and collaboratively with school administration, staff, public officials, private sector officials, parents and community leaders
- Ability to identify and implement effective teaching strategies appropriate for students
- Ability to communicate effectively and demonstrate sensitivity to target audience
- Ability to speak and write Standard English appropriate in a public-school setting
- Excellent communication, time management and organizational skills
- Public speaking skills
Think Together is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, national origin, ancestry, sex, gender, gender identity, gender expression, pregnancy, childbirth or related medical conditions, religious creed, physical disability, mental disability, age for individuals age 40 and over, medical condition (as defined by state law (for example, cancer or genetic characteristics or HIV/AIDS), marital status, military and veteran status, sexual orientation, genetic information, citizenship status or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
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