Property Related Services - Work Order Processors - Dallas (N)
Job description
Company Description
Headquartered in Bethesda, Maryland, ISN Corporation is a nationwide provider of specialized professional services to Federal government agencies. ISN's portfolio includes work with over 100 Federal agencies.
ISN Corporation has been awarded a place in the Washington Business Journal's list of the 50 Fastest Growing Government Contractors. ISN is also on the Business Inc. Magazine's 5000
List of Fastest Growing Private Companies for the last two years.
ISN Corporation offers many competitive benefits to its employees, including:
- Major medical insurance with prescription coverage
- Dental plan
- Flexible spending
- Short-term and long-term disability benefits at no cost to employees
- Basic life insurance at no cost to employees
- Retirement Plan
- Paid leave with accrual beginning at Date of Hire
Property related Services Work Order Processors will be responsible for reviewing task/work orders for a multitude of property related activities such as property preservation, inspections, maintenance, repairs, etc. A large majority of these orders will include photos to ensure that all work was completed to client specifications and then forwarding the approved order to the government client within the specified timeframe allowed. This work will be performed for single family homes (1-4 units) Real Estate Owned (REO) and custodial properties.
Work Order Processors responsibilities include, but are not limited to:
- Initial review of raw reports and photos submitted by Field Inspectors/Vendors to ensure correct property has been inspected or work completed.
- Ensure all required photos and information is included in each property report.
- Follow up with inspectors/vendors on late or deficient reports.
- Ensure on-time delivery of final accurate and complete reports to client.
- Identifying property issues as seen in photos and reports and escalate to a supervisor for follow up with the client or corrective actions as necessary.
- Coordinate with accounting department to ensure timely activation and deactivation of utilities, prompt payment of utility invoices, and other services as needed.
- Process vendor, utility, HOA, and all other invoices received to accounting.
- Excellent communication skills, including excellent phone etiquette and a demonstrated ability to communicate professionally in verbal and written forms and instant messaging environment with teammates.
3+ years of property management / property preservation industry experience is preferred in similar work environment (government contractor).
Additional Information
ISN Corporation is an Equal Opportunity Employer
ISN Corporation is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, disability status, marital status, genetic information, or any other characteristic protected by law.
ISN Corporation is a Drug-Free Workplace. Candidates are required to pass a pre-employment background investigation before beginning employment.
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