• 2216493

Property Manager, Vanderbilt Operational Services (VOS)

Requisition 2216493

Your Role:

Assists with the management and maintaining of VUMC leased and owned clinical properties off 21st Avenue Campus.

Department Summary:

The Property Manager positions to support increase in off-site clinical locations both leased and owned properties and to manage vendors. This position will work as a liaison between clinic and property manager in which we are leasing.

Vanderbilt Operational Services (VOS) is a multi-focal department designed to help open new locations, manage clinical and/or administrative moves, and to serve as the operational arm for all clinical locations outside of the 21st avenue and One Hundred Oaks campuses. This operational support includes the common infrastructure and system, i.e. environmental services, building management, hazardous waste pick up, rent, IT infrastructure, phones, etc. The goal of the VOS team is to work with each customer to meet the non-clinical needs of the respective clinics on a continuing basis. Much as the clinics on the 21st avenue campus and One Hundred Oaks enjoy the benefit of relying on a central function to manage the core systems, i.e. contracts, services, the institutional goal is to mirror that in the remote locations.

Position Shift:

• This position is Monday – Friday; Days.
• In some cases, the candidate selected for this position may have to assist with a weekend move, early morning move, or an evening move.
• Candidate will be on call approximately once every nine weeks
• Travel is required to various clinics in West, Middle, and East Tennessee, Northern Alabama, Southern Kentucky and our Regional Clinics.

View how Vanderbilt Health employees celebrate the difference they make every day:

Discover Vanderbilt University Medical Center:

Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded and your abilities challenged. It is a place where your diversity — of culture, thinking, learning and leading — is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.

VUMC Recent Accomplishments

Because we are committed to providing the best in patient care, education and research, we are proud of our recent accomplishments:

• US News & World Report: #1 Adult Hospital in Tennessee and metropolitan Nashville, named to the Best Hospitals Honor Roll of the top 20 adult hospitals, 10 nationally ranked adult specialty programs, with 3 specialties rated in the top 10 nationally, Monroe Carell Jr. Children’s Hospital at Vanderbilt named as one of the Best Children’s Hospital in the nation, with 10 out of 10 pediatric specialties nationally ranked.

• Healthcare’s Most Wired: Among the nation’s 100 “most-wired” hospitals and health systems for its efforts in innovative medical technology.

• Becker’s Hospital Review: named as one of the “100 Great Hospitals in America”, in the roster of 100 Hospitals and Health Systems with Great Oncology Programs and to its list of the 100 Hospitals with Great Heart Programs.

• The Leapfrog Group: One of only 10 children’s hospitals in the to be named at Leapfrog Top Hospital.

• American Association for the Advancement of Science: The School of Medicine has 112 elected fellows

• Magnet Recognition Program: Received our third consecutive Magnet designations.

• National Academy of Medicine: 22 members, elected by their peers in recognition of outstanding achievement

• Human Rights Campaign Healthcare Equality Index: 6th year in a row that Vanderbilt University Medical Center was a Leader in LGBTQ Healthcare Equality.

KEY RESPONSIBILITIES:

• Coordinates maintenance activities in buildings not covered by VUMC Facilities Management.
• Ensures work performed by contractors if performed to specifications and agreed terms
• Checks that all contractors are properly trained and adhere to all applicable safety regulations and policies.
• Coordinates with clinics and departments in buildings to ensure work is performed with minimal disruption to services.
• Obtains quotes, permissions and supervisors work performed by vendors and VUMC personnel.
• Provides after hours support for buildings on an as needed basis and take on call duties.
• Work with building landlords to perform repairs, both by VUMC and landlord.

TECHNICAL CAPABILITIES:

MAINTENANCE OF FACILITIES (INTERMEDIATE)

Demonstrates the ability to oversee and facilitate the maintenance of facilities and contents to ensure contractors and vendors are performing all work to VUMC standards and to ensure the long term operation of facilities and contents.

CONSTRUCTION AND INSTALLATION PROCESS (INTERMEDIATE)

Demonstrates the ability to oversee and facilitate the installation of facilities and contents to ensure contractors and vendors are fulfilling all obligations and that work is carried out according to approved contracts, specifications, and schedules.

REGULATORY COMPLIANCE (INTERMEDIATE)

Demonstrates knowledge of the appropriate rules and regulations and apply them in difficult, stressful and complex situations. Able to interpret and explain rules and regulations that are ambiguous or unclear. Directs others in interpreting rules and regulations on the job and trains others in them.

PERFORM REGULAR AND SCHEDULED INSPECTIONS (INTERMEDIATE)

Complete all assigned Preventive Maintenance Work Requests and general inspections in a timely manner.

PERFORM BASIC INSTALLATIONS (INTERMEDIATE)

Complete basic installations where only basic tools are needed.

PLANNING AND ORGANIZING (NOVICE)

Demonstrates ability to anticipate resource needs, identify discrete tasks, set priorities, define dependencies, schedule activities, meet deadlines, and organize work within areas of direct responsibility. Achieves results within budget. Identifies relevant stakeholders and gains their commitment. Competently handles multiple assignments simultaneously. Reshapes project during life-cycle evolution, if needed. Demonstrates ability to break down work into manageable and measurable units. Accepts changes to assignments with minimal disruption and loss of productivity. Uses available time efficiently.

CORE ACCOUNTABILITIES:

Organizational Impact: Executes job responsibilities with the understanding of how output would affect and impact other areas related to own job area/team with occasional guidance.

• Problem Solving/ Complexity of work: Analyzes moderately complex problems using technical experience and judgment.
• Breadth of Knowledge: Has expanded knowledge gained through experience within a professional area.
• Team Interaction: Provides informal guidance and support to team members.

CORE CAPABILITIES:

SUPPORTING COLLEAGUES (P2):

• Develops Self and Others: Invests time, energy and enthusiasm in developing self/others to help improve performance and gain knowledge in new areas.
• Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships.
• Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences.

DELIVERING EXCELLENT SERVICES (P2):

• Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them.
• Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions.
• Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness.

ENSURING HIGH QUALITY (P2):

• Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly.
• Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them.
• Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring.

MANAGING RESOURCES EFFECTIVELY (P2):

• Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure.
• Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area.
• Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities.

FOSTERING INNOVATION (P2):

• Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches.
• Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges.
• Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements.

Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and to the principles of equal opportunity and affirmative action. EOE/AA/Women/Minority/Vets/Disabled

Bachelor's Degree (or equivalent experience) and 5 years relevant experience.

Preferred Education, Skills, and Experiences:

• Outstanding communication skills
• Strong customer service experience is critical for this position
• Ability to get the job done with multiple priorities/deadlines and maintain a smooth day-to-day clinic operation
• Team player
• Detail-oriented and ability to make timely and effective decisions
• 5+ years of relevant experience managing a wide range of tasks
• Relationship Builder

• Physical Requirements/Strengths needed & Physical Demands:
  
  • Light Work category requiring exertion up to 20 lbs. of force occasionally and uses negligible amounts of force to move objects.
  
  
  
  Movement
  
  • Occasional: Sitting: Remaining in seated position
  • Occasional: Standing: Remaining on one's feet without moving.
  • Occasional: Walking: Moving about on foot.
  • Occasional: Lifting under 35 lbs: Raising and lowering objects under 35 lbs from one level to another
  • Occasional: Push/Pull: Exerting force to move objects away from or toward.
  • Occasional: Bending/Stooping: Trunk bending downward and forward by bending spine at waist requiring full use of lower extremities and back muscles
  • Occasional: Handling: Seizing, holding, grasping, turning or otherwise working with hand or hands.
  
  
  
  Sensory
  
  • Occasional: Vision: Clarity of near vision at 20 inches or less and far vision at 20 feet or more with depth perception, peripheral vision, color vision.
  • Frequent: Noise: May include exposure to occupational noise levels which equal or exceed an 8-hr time-weighted average of 85 decibels, requiring enrollment in VUMC's Hearing Conservation Program which includes training, use of hearing protection, and periodic audiometry.
  • Continuous: Communication: Expressing or exchanging written/verbal/electronic information.
  
  
  
  Environmental Conditions
  
  • Occasional: Chemicals and Gasses: Medications, cleaning chemicals, oxygen, other medical gases used in work area.
  • Occasional: Pathogens: Risk of exposure to bloodborne pathogens and other contagious illnesses.
  • Occasional: Radiation: May be exposed to occupational radiation, requiring enrollment in VUMC's Radiation Safety Program which includes training, use of personal protective equipment with lead shielding, and personal dose monitoring.